Supporting members and providers in a climate of concern
Sarah Wechsberg & Charlene Foley
Hear how Blue Cross and Blue Shield of North Carolina is using insights from its listening program to act quickly and be a stabilizing force in its home state, from ensuring COVID testing and telehealth are covered to mental health education and community donations.
It’s time for a shift in how healthcare providers think, measure, and act to improve the patient experience. Learn how you can use Qualtrics to engage patients on their own terms, investigate moments that matter, and drive action within your organization.
4 Min
healthcareEmployee Listening through Disruption
Despite the need for more resources, many healthcare organizations have had to make sweeping changes, including reducing the size of their workforce. Learn how you can use Qualtrics Employee Listening solutions to understand employees’ readiness to return, concerns around health/safety/facilities, & more.
4 Min
healthcareDigital Experience in Telehealth
Investing in telehealth can help you increase access to healthcare, improve patient and provider satisfaction, and expand revenue streams. Learn how the Qualtrics solution for telehealth helps you build a better experience using multi-source feedback combined into one holistic view.
7 min
Mystique Smith-BentleyScaling access to exceptional care from a distance
experience management
healthcare
10 min
Fatos KusariRebuilding a healthier world from the inside out
employee experience
healthcare
8 min
retailLocation-Based Customer Experience
All interactions—from online ordering and curbside pickup to in-store safety options—impact each customer’s decision to give you their business, today and in the future. Learn how to understand customer needs and preferences to close experience gaps and increase sales.
6 Min
techDigital Experience & CX for Account Management
In times like these, technology companies need to serve up seamless, effortless experiences that drive user engagement and expand revenue. Learn how you can capture feedback at all the most important moments of the digital journey, then act to ensure customers are getting what they expect.
6 Min
governmentBack to Business Solution
Learn how you can use Qualtrics’ Back to Business solution for communities to easily and cost-effectively increase the scale of your contact tracing for COVID-19 in order to act quicker and avert more outbreaks.
6 Min
financialCustomer Care for Financial Services
69% of customers who plan to leave their bank say it was due to poor service. Learn how you can utilize the Qualtrics Customer Care solution to drive more personalized experiences for your customers at a time when it’s even more difficult to stay connected to their needs.
6 Min
travelCustomer Experience for Hospitality
Learn how you can use Qualtrics’ solutions for hospitality to understand what customers are saying and feeling—even while they’re not traveling or staying as guests.
6 Min
financialAccount Management
Even though the world is in turmoil, it’s possible to strengthen customer relationships. Learn how you can use Qualtrics to take action to support customers through challenges and increase your brand equity.
8 min
retailE-commerce Optimization Through Rapid Response
The shift to e-commerce has only accelerated, but customers still expect the same level of support and empathy that they would have received in-person. Find out how to deliver personalized experiences and ensure customers keep coming back to your online business.
8 min
Peggy DalmanStaying relevant when guests are staying home
customer experience
travel
4 Min
governmentDigital Customer Experience Solution
As more government services move online, the digital experience you offer becomes the face of how effective you are in serving your community. Learn how you can use Qualtrics to engage your residents at pivotal moments throughout their digital journey and drive positive change.
10 min
Timo EbertTailoring business to put people first
customer experience
retail
4 Min
educationStudent Experience Management
The day-to-day student experience will change during the course of a school session. Learn how to stay ahead of the curve by taking quick action on feedback and delivering solutions to those who can make the greatest impact.
10 min
Matt Broffman & Vicky BellissimoTaking 300+ city services online to meet the moment
customer experience
government
10 min
Tom JonesFinding ways to nurture relationships when nothing is normal
customer experience
financial
10 min
James ScuttTransforming to keep customers confident across the UK
customer experience
government
Learn more about Qualtrics' Customer Experience platform
Just a minute! It looks like you entered an academic email. This form is used to request a product demo if you intend to explore Qualtrics for purchase.
There's a good chance that your academic institution already has a full Qualtrics license just for you!
Checking is simple:
Enter your school-issued email address:
A university-issued account license will allow you to:
Complete assignments more easily
Export your data in multiple formats
Activate multiple surveys and emails
Access additional question types and tools
@ does not match our list of University wide license domains. Make sure you entered your school-issued email address correctly.
Still can't find your institution?
Please visit the Support Portal and click “Can’t log in or don’t have an account?” below the log in fields. Qualtrics Support can then help you determine whether or not your university has a Qualtrics license and send you to the appropriate account administrator.
Good news! It looks like you are eligible to get a free, full-powered account.
Please select your specific institution:
Follow the instructions on the login page to create your University account. If your organization does not have instructions please contact a member of our support team for assistance