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Product Terms

The following terms (“Product Terms”) apply only to the applicable Cloud Services. In the event of a conflict between these Product Terms and any governing terms you have agreed to, the conflict should be resolved in the following order: (1) these Product Terms, and (2) the governing terms. Capitalized terms used herein but not defined herein shall have meanings set forth in the governing terms.

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Usage Metrics Definitions

For definitions of the product Usage Metrics you have purchased, see our Usage Metric definitions here: https://www.qualtrics.com/usage-metric-definitions/.

XM Discover

If you are receiving XM Discover services, see our XM Discover Product Terms here: https://www.qualtrics.com/xmdiscover-terms/.

Qualtrics Connect

If you are receiving Qualtrics Connect services, see our Qualtrics Connect Product Terms here: https://www.qualtrics.com/connect-terms/.

Customer Journey Optimizer

If you are receiving Customer Journey Optimizer services, see our CJO Product Terms here: https://www.qualtrics.com/cjo-terms/.

Frontline Digital

If you are receiving Frontline Digital services, see our Frontline Digital Product Terms here: https://www.qualtrics.com/frontlinedigital-terms/.