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MY WATCHLIST
Watchlist content available on demand after the event
My watchlist
Watchlist content available on demand after the event
WorkDifferent Agenda
Zig Serafin // Ryan Smith
Designing a new era of innovation
Tom Brady
Taking small actions to deliver big wins
Angela Duckworth
Throwing out the old-school way of educating
Jason Bradshaw
Turning dead ends into better connections with customers
Katie Soo
The art + science of curating a community-first experience
Ally Love
Outpacing the effects of isolation
Mary George Opperman // Angela Winfield
Creating a seismic shift in DEI
Jonathan Nouri
Evolving a fresher shopping experience from end-to-end
Steve Wengrovitz
Taking the delivery industry beyond delivery
Sal Khan
Navigating the real-life challenges of virtual learning
Jay Choi // Rachel Barker
Future-proof your workplace
Brad Anderson
Making work, work for every employee
Liz Tassey // Sahil Sethi
Thriving during disruptive times
Rick Evans
Lifting teams and patients at the speed of the pandemic
Erik Vogel
Using the customer voice to accelerate change
Marina Seitún
Creating memorable experiences that make employees want to stay
A. Marc Harrison, MD
Minimizing hospital visits while maximizing patient care
Kitty Xu, PhD
Turning 100 million new users into lifelong pinners
Deliver on-target messaging, every time
Launch the right offering the first time
Fix service gaps from every vantage point
Go beyond scores. Activate teams to close experience gaps.
Win over customers at every stage
Drive belonging with deeper DEI insights
Find experience gaps before they grow
Help more customers skip the support call
Make candidate experience a competitive advantage
Learn more about Experience Management
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