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Creating CX Dashboard Pages

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About Pages

Every CX Dashboard is made up of pages. Pages are where your widgets live, and are meant to be customized to meet your organization’s data needs.

Qtip: This page refers to dashboard pages in CX Dashboard projects only.

Viewing Pages

Your dashboard’s pages are shown in the menu to the left on your dashboard. Click a page to open or edit it. If you ever want to close this menu, click the pin icon. You can click this same button to pin it open again.

Left menu where all pages appear. Little icon looks like a pin

Qtip: When your pages aren’t pinned, you’ll see the page number of total pages next to each page name. For example, here we see the page “Digital CX” is page 3 out of 12 total.
Image of the page numbers on an unpinned page

Creating Pages

To create multiple pages:

  1. Navigate to your dashboard.
  2. Click Add.
    add button in page menu has a list of options to pick from
  3. Choose one of the following:
    • Blank page: A regular dashboard page. Report on the data mapped in your dashboard data with all kinds of widgets.
    • Private page: A page that can only be viewed by you. Private pages can be invaluable for tracking response rates, viewing metadata, and troubleshooting your data sources. If you’d like, you can make a public copy of a private page.
      Qtip: Private pages separated from public ones in the page list. See the Private pages header in the screenshot above.
      Qtip: You cannot view private pages on the Qualtrics XM App.
    • Action planning page: Report on the progress of your action plans. See the Action Planning (CX) page.
    • Ticket reporting page: Report on key ticket data. See the Ticket Reporting (CX) page.
    • XM Discover page: Embed XM Discover dashboards in your CX Dashboard. See Studio in Qualtrics Dashboards.
    • Page from template: Create a page from a template.

Page Options

When you click the 3 dots next to any public or private page, you have the following options:

page options list

  • Rename the current page.
  • Copy a page and its visualizations.
    Attention: When you select this option on a private page, you create a public copy!
  • Create a private copy (i.e., an unshareable version) of a page.
    Warning: Only you can view a private page. The only way to make a private page public is to select the regular Copy option. Additionally, you cannot view private pages on the Qualtrics XM App.
  • Remove a page.

Warning: If you remove a page, you will not be able to recover it.

Dashboards in the XM App

When viewing a dashboard in the XM App, it’s important to make sure that your dashboard is formatted for mobile. See Enabling Dashboards for Mobile Viewing to preview and set up your mobile dashboard.

Page Templates

Qtip: This feature is only compatible with data mapper datasets. This feature is not compatible with the data modeler.

You can also get access to ready-made page templates that will report your data in insightful ways. There are a few templates to choose from:

These features must be enabled and their data must be mapped before you can use their templates.

Attention: Page templates function best when the source referenced by the template is the first source mapped to a dashboard. If the source used for the template is mapped in as a secondary source, if non-default fields names are used, or if default fields are removed, the template may not function correctly.
  1. Click Add.
    image of the add page menu in a cx dashboard
  2. Select Page from template.
  3. Choose the template you’d like to use.
    image of the select template dropdown in the create from page template window
  4. Select the source of the data to generate this page.
  5. Click Create.
  6. You now have a complete dashboard page!
    An already customized and formatted ticket reporting dashboard page

More Resources on Dashboard Pages

For more information about page features and options, please see the following pages:

  • Filtering pages: You and your stakeholders can filter page data for increasingly granular analysis.
  • Restricting pages: Pages can be restricted based on individual roles (attributes) and the security-level of your data.
  • Sharing pages: Unique pages can be assigned to separate audiences and stakeholders.
  • Ticket Reporting (CX): Learn how to use ticket pages to report on tickets.
  • Action Planning (CX): Learn how to use action planning pages to report on the progress of your organization’s action plans.