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  • Qualtrics Platform
    Qualtrics Platform
  • Customer Journey Optimizer
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  • XM Discover
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  • Qualtrics Social Connect
    Qualtrics Social Connect

Managing All of Your Dashboard Datasets (CX)


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Qtip: This feature is not yet available to all customers. If you’re interested in this feature, please reach out to your XM Success Representative. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.

About Managing All of Your Dashboard Datasets

The Data page lets you see all of the datasets ever created for your CX and BX dashboards. On this page, you can create new datasets, see where every dataset is being used, and manage your datasets.

Data option in global navigation menu opened over the data page itself, where you can see a list of datasets

Qtip: To access the Data page and create dashboard datasets, you need the Use CX Dashboards permission.
Attention: This feature does not include any EX dashboard datasets, such as engagement, lifecycle, pulse, or ad hoc employee research projects.
Qtip: Confused about what datasets are vs. data sources? Not sure how to tell the data mapper and modeler apart? Learn more about these and more key terms.

Viewing Datasets

You can sort datasets by name, date created, and date modified. Use the search bar to find datasets by name.

Qtip: Dashboard datasets you created before the Data page was enabled in your organization will also appear on this page. These datasets are named after the dashboards they belong to.

Datasets on the data page
For every dataset you’ve created, you can see:

  • Name
  • Number of sources
  • Date created
  • Date modified
  • Availability (whether the dataset is currently in use by a dashboard or not)

On the left, you can filter for all available datasets, or all datasets in use.

Viewing Data Status

When you open the dataset’s Details, you can view more information about the dataset, such as when it was created, who created it, and when it was last modified.

Opening dataset details

You can also get more information on the Data Status. The data status shows you whether your data is in the process of being prepared, or whether it can be viewed.

zoomed in image showing data status section, which shows status and date last rebuilt

  • Not ready:  The data will require some time to be prepared on the backend before it can be viewed. This usually happens when the dashboard is first opened, and the data has to be “indexed” for the first time.
  • Rebuilding: The data is in the process of being prepared on the backend.
  • Ready: The data is ready to be viewed.

You’ll also see the date the dataset was last rebuilt (otherwise known as reindexing).

Qtip: To learn more about reindexing, see Saving Dashboard Data Edits.

Finding Dashboards Connected to Datasets

Attention: Right now, each dataset can only be used in 1 dashboard.

You can see how each of your datasets are being used. This can help you understand the impact of dataset edits before you make them.

clicking 3 dots on a dataset, choosing lineage, and seeing the menu that opens to the right

  1. Click the 3 dot menu next to a dataset.
  2. Select Lineage and Usage.
  3. On the right, you’ll see:
    • The number of sources and their names.
    • The name of the dataset itself that all the sources belong to.
    • The dashboards the dataset is being used in, including the name of the dashboard project that it belongs to.
Qtip: You can click a dashboard’s name to go directly to the dashboard.

Editing the Dataset Name and Description

Qtip: On this menu, you can also view the date your dataset was created and the date it was last modified.

clicking 3 dots on a dataset, selecting details, then seeing the menu that opens to the right

  1. Click the 3 dot menu next to a dataset.
  2. Select Details.
  3. Enter a Name.
  4. Enter a Description.
  5. Click Save.

Viewing Dataset Fields

Qtip: This section explains how to look at a list of all of the fields in your dataset. To edit those fields, see Editing a Dataset.

clicking 3 dots on a dataset, selecting view fields, then seeing the menu that opens to the right

  1. Click the 3 dot menu next to a dataset.
  2. Select View Fields.
  3. Field names and types will be listed to the right.

Viewing the Dataset History

The dataset’s history will show you every time a dataset’s edits were published, and every time a dataset was rebuilt. Entries will only appear for up to 90 days.

Qtip: Dataset rebuilding is an automatic process. Some dataset edits, such as adding or removing a field, result in the dataset needing to be rebuilt. If data is not accessed for a long time, it may need to be rebuilt before it can be viewed.

All changes are recorded as “Dataset schema updated.”

Dataset page, 3 dot menu is expanded, dataset history is selected, which expands a menu on the right side of the screen

  1. Click the 3 dot menu next to a dataset.
  2. Select Dataset History.
  3. On the right, you’ll see each date there was an update, and the user who made the update.
Qtip: You cannot view the specific edits made.

Editing a Dataset

Click the 3 dot menu and select Edit to edit your dataset.

clicking 3 dots on a dataset, selecting edit

For information on editing datasets and their sources, see Creating a Dashboard Dataset.

For resources on editing fields, see pages on either the Data Mapper (CX) or Data Modeler (CX).

Deleting a Dataset

Attention: Make sure to consider the impact on your dashboards before you delete a dataset. You will not be able to delete datasets that are actively being used unless you remove the dataset from those dashboards or delete those dashboards first.
window that warns you a dashboard is using the dataset you're trying to delete
Warning: Deleting a dataset is permanent. Once a dataset is deleted, it cannot be retrieved.
  1. Click the 3 dot menu next to a dataset.
    clicking 3 dots on a dataset, selecting delete
  2. Select Delete.
  3. Select Delete.
    new window where you confirm deletion