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Qualtrics Public Preview

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About Qualtrics Public Preview

Public preview is a program that allows you to access new and updated Qualtrics features in your accounts before they are fully launched. These features are all production ready, and have passed Qualtrics security, quality, and technical release requirements. When using these features, you may be asked to provide feedback on your experience either in-product or through a survey.

Attention: Features in public preview are only available to users on the new simplified pricing and packaging plans, as well as users who actively used the feature in the Early Access preview program.
Qtip: If you have questions about your Qualtrics pricing and packaging plan, reach out to your Account team.

Enabling Public Preview Features

Attention: Some Public Preview features require third-party generative AI features to be enabled for your organization. For more information and instructions, see Artificial Intelligence (AI) Administration.

Public Preview features are disabled by default, and must be manually enabled within the Admin tab. Brand Admins can enable features at the division level, user type level, or for individual users. To learn more about user permissions in Qualtrics, see User, Group, & Division Permissions.

  1. Navigate to the Admin tab.
    • To enable a feature for a specific user, Go to the Users tab.
    • To enable a feature for an entire user type, go to the User Types tab.
    • To enable a feature for an entire division, go to the Divisions tab.
  2. Click on the user, user type, or division you want to enable the feature for.
  3. Find the relevant public preview permission and click Enabled. See Available Public Preview Features for a list of features and the relevant permissions.
    specific permission highlighted within the permissions page
  4. Click Save or Apply.

Available Public Preview Features

Qtip: If you have technical questions about any of these features, contact support by logging into the Customer Success Hub.

This is a comprehensive list of public preview features that have launched.

Feature Name Description Permission Name
AI-Generated Segments AI segments use artificial intelligence to evaluate data within your directory and propose industry-specific segments. The AI model will look into the embedded data that exists within your directory, such as demographics and common interests, as well as your industry, and then create segments that optimize business goals like revenue, loyalty, and renewal. AI Recommended Segments
AI Responses to Online Reviews Use AI to generate branded responses when you create tickets from online reviews. Review Response Generation using AI
Digital Assist The Digital Assist App provides a centralized view of user behavior on your website, allowing stakeholders to easily see insights and identify any drop-off points in the user experience to make informed website adjustments. Access Digital Assist (within each Digital Project)
EX Drivers of Attrition Solution This solution helps organizations identify employee groups with the highest attrition, find critical experience gaps between employees who leave vs. stay, and uncover statistically significant drivers to explain trends in attrition. Drivers of Attrition
In-Depth Interviews Conduct remote live moderated sessions with respondents. You can manage bookings, conduct interviews, and access and analyze your recordings all in one place.
  • In-depth Interviews
  • Access Data & Analysis – Audio & Video
Insights Explorer This AI-powered tool looks at your open-ended feedback to identify top themes, headlines, and helpful summaries. Use Insights Explorer
Location Assist Location Assist is a centralized workspace where frontline staff, like location managers, can view and act on location insights. Use Location Assist App or
Manage Location Assist App
Moderated User Testing Conduct user research through remote live moderated sessions with respondents. You can manage bookings, conduct interviews, and access and analyze your recordings all in one place.
  • Moderated User Testing
  • Access Data & Analysis – Audio & Video
  • Moderated User Testing (Solution)
  • MUT Scheduler Question
Research Hub This workspace provides a searchable research library using data and insights from all users in your Qualtrics license. You can search for results, organize collections of data, share your findings, and more. Search Research Hub

Previously Available Public Preview Features

This is a comprehensive list of features that were previously in public preview, but are now generally available.

Feature Name Description Permission Name
Comment Summaries Widget (EX) This widget takes your team’s feedback and uses AI to create insightful summaries and highlight key topics. This widget is ideal for very large teams and organizations, where it can be difficult to go through thousands of individual responses. EX Comment Summaries
Qualtrics Assist (EX) This AI assistant analyzes and summarizes EX dashboard data. Using this tool, you can access real-time results from your EX data, quickly understand qualitative and quantitative insights, and get answers to your data-related questions. Qualtrics Assist for EX Dashboards