Step 3: Soliciting Feedback from Employees

About Soliciting Feedback from Employees

Now that your feedback form has been created, it’s time to start collecting feedback. You can send the project to individual employees, or get a general link that you can widely distribute to all employees.  This page explains the two methods to collect feedback and the use cases for each. For step by step instructions on how to share the project with your employees with either method, read our page on sharing.

Method 1: Brand-Wide Sharing

The brand-wide sharing option is useful if you want to give access to your entire organization. Once enabled, all users in your license will see the Frontline Feedback project in their account. They can access it via their Projects page when they log into Qualtrics.

With brand-wide sharing, you can grant contributor-level access. Contributors will be able to submit, comment on, and vote on feedback requests. You remove brand-wide access by disabling the brand-wide sharing option.

Method 2: Individual Sharing

The individual sharing option is useful if you’re giving access to a smaller group of employees, or if you would like to give administrative access to certain employees. Individual sharing allows four levels of access: Owner, Moderator, Contributor, and Read Only. An explanation of each access level is below:

• Owner: Owners have full administrative access over the project. They can add/remove users, interact with feedback, manage collections & comparisons, and change all project settings.
• Moderator: Moderators can edit and delete all feedback and comments within the project, as well as contribute their own feedback. They can also manage all collections & comparisons.
• Contributor: Contributors can interact with existing feedback and submit their own feedback, as well as create and manage their own collections and comparisons.
• Read Only: Users will be able to read existing feedback & view comparisons, but not submit feedback of their own.
  Attention: As of January 2021, read only access is no longer available for new Frontline Feedback projects.

Once you’ve shared the project with individuals, they will be listed in the Permissions section of the Sharing tab. In this section, you can perform these tasks:

• Filter by Display Name, User, and Permission fields to find specific users.
• Change the level of access available to users.
• Remove users from the project.

FAQs