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  • Qualtrics Platform
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    Customer Journey Optimizer
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    XM Discover
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    Qualtrics Social Connect

Question Rotation


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About Question Rotation

You can create rotating sets of questions for your pulse program. Switching out different questions can be helpful if your program needs feedback on a lot of topics, but you want to keep pulses short and prevent survey fatigue.

Example: If your pulse survey has questions on multiple topics (e.g., trust in leadership, communication, manager effectiveness), you can set it up so 1 question from each topic is asked each time. Once all of the questions have been asked, the questions will repeat.
Attention: Once your program’s started, you can only edit question rotation for the next round of surveys. Past and currently running program surveys will not be affected.

Before You Set Up Question Rotation

  1. Set a schedule.
  2. Create a survey template.

In your survey template, make sure to add every possible question you plan to eventually rotate through.

Qtip: The same question can be included in multiple question sets.
Qtip: Although it’s not required, one way you can make question rotation sets more easily is by organizing each set into a different block in your survey. This can also help you imagine what these different question groups will look like.

Setting Up Question Rotation

  1. Go to Schedule and content.
    adding a schedule
  2. Go to Question rotation.
  3. Specify the number of question sets you want to create.
    Qtip: A question set is the group of questions that will be asked in each pulse. Defining the number of question sets means defining how many groups of questions you’ll send throughout your pulse program, in each pulse survey.
    Example: We have created many questions matching 3 primary themes: trust in leadership, communication, and manager effectiveness. We create 3 question sets.
  4. Click Generate.
    Qtip: If you need to change the number of question sets later, make sure to hit Generate again.
  5. Next to each question or block, you can assign the item to a specific question set.
    selecting the question set question number 1 should belong to

    Qtip: You can assign the same question to multiple question sets. Select All pulse surveys to make sure a question appears in all question sets.
Attention: Changes are saved automatically.
Qtip: You can see the date each question set will appear in a live survey by using the set assignment menu.
clicking the menu on a question and seeing the question sets with their dates

Changing Question Sets in Bulk

You can select and move multiple questions and blocks into question sets at a time. This can be helpful if you need to sort a lot of different items into different groups.

  1. Once you’ve generated your sets, click Select questions.
    orange banner along the top of the page
  2. Select the questions and blocks you want to assign.
    selecting questions
  3. Click Move selected questions.
  4. Choose the question set.
    new window where you can change question sets
  5. Click Move.

Viewing Question Sets

You can preview your different question sets and make sure you’ve assigned them correctly.

Use the View question sets menu to choose the set you want to preview.

button named view question sets

Qtip: You can use this filter while viewing and editing question sets.

To remove filters and go back to viewing all of your questions, click Reset selection.