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Dashboard Viewer (EX)


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About Dashboard Viewers

Some users in employee projects are not able to create and distribute projects. Instead, they are given access to dashboards, where they can view the data from these projects. This page will detail what dashboard viewers have access to and the various ways they can troubleshoot if they’re having issues.

Qtip: If this page has not resolved your issues or answered your questions, please reach out to the individuals who sent you your dashboard invitation for additional assistance. Oftentimes this is your organization’s Human Resources department.

Logging In

In order to access your dashboard, you will need a username, password, and login link. When you are invited to a dashboard, you will receive an email with this information inside. If any of this information is missing, please reach out to the individuals who sent you your dashboard invitation (by replying to the message) for additional assistance. Oftentimes this is your organization’s Human Resources department.

After you log in the first time, you will be prompted to change your password. Choose something secure, but easy for you to remember. The next time you’re sent a dashboard invitation, the password will be omitted, so asking your organization to send another invite will not retrieve your password.

clicking "Forgot your password?" at the bottom of the Qualtrics login page

If you don’t remember your password or you lost the original invitation, that’s ok! Go to the login link and select Reset here. Then enter the username or email of your dashboard login (this will usually be your company email) and click Send reset email to finish.

entering your username on the "forgot your password?" page

Qtip: If your brand has SSO, you will log in using your organization’s login portal. Your invitation won’t have a username and password because you are using the same login details you use across your organization.

If for some reason the reset link does not arrive, check your email’s Spam or Junk folder. If you try again and it still doesn’t arrive, then contact the individuals who sent you your dashboard invitation.

Sometimes you may be invited to view more than one dashboard for the same company or project. You don’t need to log in and out to access your various dashboards. Instead, click the dashboard selection dropdown menu and click the name of the dashboard you’d like to view.

clicking the dashboard name at the top of the page

In addition, dashboards can have separate pages. These are useful for organizing data. On the page navigation to the left, you can choose which of these pages to view.

choosing a dashboard page

Filtering Data

One of the benefits of dashboard reporting is the use of dynamic filters. When logged into your employee dashboard, you can change the filters and watch your data adjust in real time to fit the criteria.

Click the filter you wish to adjust. Then click the values you want to include, so that each one has a check mark next to it. Click a value again and remove the check mark to exclude it from the filter. In the example below, All is selected.

a dashboard filter set to "all"

You can click the Hide filters button if you wish to hide your dashboard filters. Your filters affect the entire dashboard, not just one page. This makes it easier to navigate the dashboard without having to readjust your filters every time you navigate to a different page.

the hide filters button

 

Downloading Content

Not everyone has the ability to download content from the dashboard. However, if your organization has decided to allow certain content to be downloaded, there are two ways to tell.

If dashboard pages themselves can be downloaded, you will see an Export dashboard button on the top-right. Click this to choose your export settings and download a copy of the page.

the export dashboard button

If widgets themselves can be downloaded, you can select Export in the widget options. This download is a CSV/TSV table of the data displayed in the widget. Widgets cannot be exported as image files.

exporting a widget

Action Plans

When you’ve reviewed your dashboard data and noticed areas of your company that can use improvement, you can set up action plans detailing how you’ll improve these areas. Once you set up your action plans, you can add comments, tasks, and mark your progress on them.

Action plans can be managed by going to the upper-right of a dashboard and clicking Ideas and actions.

the ideas and actions button

If a dashboard viewer is given the ability to use action plans, there are two different access levels that could be given to them: the ability to edit and create action plans, or the ability to only read and comment on action plans.

See Creating Action Plans for more information.

Editing Dashboards

Some dashboard viewers are allowed to edit the dashboard. If you see an Edit dashboard button on the top-right corner of your dashboard, then you are one of these viewers.
the edit dashboard button
Here are some support pages to help you get started editing the dashboard:

Validate Org Hierarchy

You may have been invited to validate Org Hierarchies, with a message similar to that below.

Email inviting to validate hierarchies. Links, email, and username listed

Login in with the link and information provided. This process is the same as described above in the Logging In section.

Once inside, you are allowed to edit hierarchies. Here are some pages to get you started:

the org hierarchy tab

Qtip: You may also receive an email inviting you to view a dashboard. You must log into your dashboard and your org hierarchy validation from the separate links provided in each email.

FAQs