Translating Dashboard Labels

About Label Translations

Dashboard label translations include the majority of fields in your dashboard that aren’t static or data. Labels include:

• Most widget fields (e.g., titles, descriptions, axis labels)
• Dashboard name
• Page names
• Filter names
• Comparison names (with the exception of org hierarchy comparisons and “Same As Viewer” comparisons)
• Benchmark names
• Topics created in Text iQ and displayed in Text iQ table or bubble widgets
  Qtip: See columns in your file named “topics:[topic name]”.

Translating Dashboard Labels

For a list of languages supported, see the Languages in Qualtrics page.

1. Click the settings gear.
   
2. Go to the Translations tab.
   
3. If you have a Translation Type field, make sure it says Label translation.
4. Choose the file format.
   Qtip: We generally advise sticking to TSV, since this file type is better at handling special characters outside the English alphabet.
5. Under Export, select from the following:
   • All labels: Translate all labels in the dashboard. This includes labels for every widget on every page.
   • Dashboard, Page, and Filter Labels: Translate only the dashboard name, page names, and filter names (not values). Comparisons and benchmarks are also included. Learn more about partial translation.
   • Widget labels from a specific dashboard page: Translate only widget fields from a specific page of your dashboard. Labels translated include most widget fields (e.g., titles, descriptions, axis labels) and text topics. Comparisons and benchmarks are also included. Learn more about partial translation.
6. Click Export the file.
7. Download the file onto your computer.
8. Open the file in a spreadsheet editor on your computer. See Opening Translation Files for more information.
   
9. Add your translations to their corresponding language column. Here are some general tips:
   • See the List of Language Codes page for guidance about each language column.
   • Follow the file’s exact formatting for creating your translations.
   • Use the English column (EN) as a guide.
   • Copy and paste to ensure formatting is correct. Do not delete or rearrange the columns, as this will cause the import to fail and translations to be lost.
   • Please do not edit anything in the entityId or entityKey columns. Do not delete any strings of numbers and letters – these are internal IDs that identify the parts of the dashboard you are translating.
10. Save your file as a CSV file with UTF-8 encoding or as a TSV.
    Warning: Once you’ve saved the file, do not open it again as this could cause you to lose formatting for any special characters.
11. Click Select a File and select your CSV or TSV file.
    
12. Click Import the file.

When the translation is done, a message will appear that says Translations updated successfully.

Partial Label Translations

You don’t have to upload the dashboard’s entire translation all at once. You can instead upload partial translations. This makes it easy to correct translations for small edits.

To get a sample file for your partial translation, make sure to choose one of the following from the Export menu:

• Dashboard, Page, and Filter Labels: Translate only the dashboard name, page names, and filter names (not values). Comparisons and benchmarks are also included.
• Widget labels from a specific dashboard page: Translate only widget fields from a specific page of your dashboard. Labels translated include most widget fields (e.g., titles, descriptions, axis labels) and text topics. Comparisons and benchmarks are also included.

Here are some recommendations to ensure partial translations are uploaded properly.

• Always keep the header (first) row of the exported file
• The smallest section you can upload at a time is called an entity. Each widget is its own entity. All rows that belong to the same entity have the same entityId. You must have all of the rows related to a single entity for an import to work.
  
  Example: For example, if you’re translating your focus areas widget, you must include every row related to the focus areas widget.
  Warning: If you upload only a few of an entity’s rows instead of all of them, any previous translations you uploaded for missing rows will be deleted.
• All of the labels for the dashboard, like page names and filter summaries, must be uploaded together. These are considered a single entity.
  
• The best way to safely upload partial translations is to exclude all the rows of an entity you’re not translating. For example, if you’re not going to translate your focus areas widget, exclude all of the focus area rows from the file.

Troubleshooting Translations

See the Dashboard Translation page for help opening files, previewing translations, fixing file formatting, and more.

Translation Compatibility

Widget Compatibility (CX)

The following widgets are compatible with label translations. Label translations refer to labels, widget names, and dashboard names. Data translations refer to categories and field names.

Widget Compatibility (EX)

The following widgets are compatible with label translations. Label translations refer to labels, widget names, and dashboard names. Data translations refer to categories and field names.

EX Manager Report Compatibility

The following manager report widgets can be translated with dashboard labels:

• Question List
• Scorecard
• Engagement Summary
• Heat map