XM Knowledge Base
Customer Success
Working in Customer Success at Qualtrics puts you in the center of Customer Obsession for our team. The Customer Success team has a number of different career paths available, giving people the opportunity to join Qualtrics at the right time for their careers and plans. You will find stories from the global Customer Success team about careers, unique experiences, and more!
Join the Team!A Career with Culture, Challenge, and Contribution - Why Xiu Ling Chose Qualtrics and Customer Success
I was coming out of a year-long career break - post a role as a consultant with McKinsey in Asia - during which I had travelled around the world. During this, I had the time and mental space to evalua...
By Qualtrics Life
Why Qualtrics - Nisha Shah - Manager, Customer Success - Dallas, TX
In almost every role I've ever had I’ve helped organizations build relationships with customers or employees. I love thinking about what drives people, what makes them happy, what makes their lives ...
By Qualtrics Life
Why Qualtrics - Suzanne Scharer - Principal Customer Success Consultant - Provo, UT
I've been given so many unique opportunities & so much support (both personally & professionally) that I live life by paying it forward. While I will always leverage my mentors, I'm at a great...
By Qualtrics Life
Why Qualtrics - Liching Yew - Technology Consultant - Sydney, Australia
To understand why I do what I do, I think you first need to understand what I like to do. I like to cultivate new relationships, try new things and explore new places. Why I do this is fairly simpl...
By Qualtrics Life
Why Qualtrics - Randy Hulme - Principal Customer Success Consultant - Provo, UT
I love promoting growth! Most of my work in management consulting and corporate strategy focused on accelerating growth and expanding profitability. I enjoy diagnosing challenges and charting courses ...
By Qualtrics Life
Why Qualtrics - Amy Hendricks - Program Success Principal - Seattle, WA
I've focused my career on improving people's lives - whether through direct service by improving operations, processes, and procedures; or through clarifying roles by coaching leaders and strategicall...
By Qualtrics Life
Why Qualtrics - Arthur Chiu - Principal Customer Success Consultant - Toronto, Canada
There are 3 things that I look for in any career. First, the ability to strive for a work-life balance such that I can spend time with my family - especially when my son is young (2.5 yrs old!). Secon...
By Qualtrics Life
Why Qualtrics - Tim Strik - Customer Success - Dublin, Ireland
Three words (or phrases) to describe Qualtrics… Innovative, pushing the boundaries & category defining, industry leading. Tell us, why Qualtrics? When I started my search to find a company th...
By Qualtrics Life
Why Qualtrics - Julian Fu - Customer Success Manager - Provo, UT
My goal is to increase mindfulness in myself and others in order to live more fulfilling lives. We’re often so caught up in the day-to-day that we fail to understand why we were expending time and e...
By Qualtrics Life
