XM Knowledge Base
Customer Success
Working in Customer Success at Qualtrics puts you in the center of Customer Obsession for our team. The Customer Success team has a number of different career paths available, giving people the opportunity to join Qualtrics at the right time for their careers and plans. You will find stories from the global Customer Success team about careers, unique experiences, and more!
Join the Team!Solving problems. Having Impact. Meet Anurag, Customer Success Manager
The most important thing for me is to find fulfillment in the work I do and to make a positive impact on those around me. Qualtrics enables me to work alongside talented individuals to solve complex p...
By Qualtrics Life
Danish, Principal Customer Success Consultant, shares his why
I spent the first few years of my career trying to desperately figure out what I wanted to specialize in and be good at. But over the years, I realized that what really motivates and excites me about ...
By Qualtrics Life
From Sales to Customer Success: Mathilde's QMobility Story
There comes a time in a person’s career when their current job and their long term ambitions no longer complement each other. It often leaves an individual at a crossroads where a desire to stay wit...
By Qualtrics Life
Humans of Qualtrics: Omar
MosaiQ is sharing stories of its members throughout September and October for National Hispanic Heritage Month with the Humans of Qualtrics project. Discover Omar's story. “Sometimes, I...
By MosaiQ
Petros Talks Customer Success Careers in NYC
I am passionate about building and growing high performing teams, as well as helping businesses improve the experiences they offer to customers and employees. One of my goals is to one day lead a glob...
By Qualtrics Life
Carlo, Technical Account Manager, Gaining Skills for Any Career
Carlo is currently growing his career as a technical account manager (TAM). Working with some of our largest clients, the TAM teams are focused on ensuring that their clients are maxing out the potent...
By Qualtrics Life
Erin Discusses the World of the Customer Success Consultant at Qualtrics - and Why It's for Her
As a people-pleasing Midwesterner, I’m always looking for ways to make peoples’ days better and lives easier in ways big and small. I love the satisfaction that comes with solving sticky problems....
By Qualtrics Life
Giving Customers a Voice: Bliss Talks Customer Success Careers at Qualtrics
I love to shop. Shop for local fruit and cheeses at a farmers market, shop at these great Target surplus stores back in my hometown, shop for iconic leather jackets that never go out of style; you nam...
By Qualtrics Life
Why Qualtrics - Dustinn Jackson - Customer Success, Strategic Accounts - Provo, UT
I want to be a part of something special. And I want to help create something amazing, something unique, and something lasting. That goes for my family and my career. I'm a father of seven kids includ...
By Qualtrics Life
