Inspired by experience: Toru, Principal Sales Engineer

What inspires me in my life is my interest in human beings and a desire to have a better understanding of who we are, where we came, and where we’re going. That's why I studied bio-science in my university.

Once I started working, I liked working with people from Indian, African, the US, Australia, Israel, and so on; these experiences always inspired me to develop my career.

My first experience with Qualtrics was meeting country manager Satoru Kumashiro san. Honestly, I wasn't interested in the survey part itself; what I got interested in was improving employee experiences as the purpose behind my work as I felt this country really needs to improve it. When I think back on my original feelings about working with people from different countries, I realized that enjoyment actually links to my interest in employee experience.

And after spending time as part of Qualtrics, I found employees here are so open-minded and cooperative. Even when comparing my experiences at Qualtrics to my experiences working with diverse teams in the past, I see a difference. The difference is in how engaged the team is, and I have realized the power of high engagement is amazing. This company is proof of the value of great employee experience and how it results in high engagement. 

This and the fact that our TACOS culture is embedded from the top to the bottom of the organization really encourages me to work at Qualtrics, and that's why I recommend this company as a workplace.

So, to those who are interested in working in Qualtrics, I'd like to say, let's change this society together to be more experience-focused and eventually change the world to be a better place to live!!!

What attracted you to Qualtrics in the first place?   

Employee engagement matters.

What was the turning point where you knew you 'had to have the job' at Qualtrics?   

I was frustrated working in a place with bad employee experience, and I knew Qualtrics had a way to improve it.

What is your favorite part of your role?   

When I’m introducing the value of experience, the moment that audiences show signals of appreciating and understanding that value.

Any tips for someone who is considering a role at Qualtrics? Or advice for someone looking to get into a career like yours? Tips for someone in general?   

Qualtrics is the place for those who want to participate in driving change to a customer's life to be more experience-focused. And for those who enjoy working hard to be a part of it. Qualtrics is the best place to do so.

What has surprised you most about working at Qualtrics?  

I found employees here are so open-minded and cooperative. Even in comparison to other places where I’ve worked with diverse teams. The power of high engagement is amazing and this company lives it, showing that what Qualtrics is doing should be appealing to the world.

You’ve been at Qualtrics for a couple of years now. So why is it still Qualtrics for you? How have we lived up to your expectations? How has it been different?   

As everyone in the company lives the value of experience, I feel this power really drives change in society to make it better for everyone.

Qualtrics is growing, and if you're ready to find your "why" at a place like this, you can explore our open opportunities at any time by visiting our career page or by joining our talent community.

	Toru is an alumnus of the Tokyo Institute of Technology and started his career at a middle-sized software house company in Tokyo. Toru is a marathon runner (finished twice within a permitted window). And is a big fan of driving a car to go anywhere around the country. He’s already driven to the farthest north and farthest south points from Tokyo (in separate trips of course!).

See more of the Qualtrics Life on Facebook, Instagram, and Twitter.