XM Solution Automated Project, Integration
Awardco for QualtricsXM
Bring your Qualtrics survey feedback into Awardco and celebrate customer satisfaction.
Transform Customer Feedback into Meaningful Employee Recognition with the Awardco + Qualtrics Integration
Empower your organization to celebrate exceptional client experiences and foster a recognition-rich culture with the seamless integration between Awardco and Qualtrics. Recognize and reward your Client Success Representatives for driving positive customer satisfaction while aligning your teams around data-driven excellence.
Key Benefits
- 🌟 Celebrate Success: Showcase positive customer satisfaction responses directly in Awardco to build morale and motivation.
- 🎁 Effortless Rewards: Reward high-performing team members quickly and efficiently, all within the Awardco platform.
- 📊 Data-Driven Culture: Integrate Qualtrics insights with Awardco to foster a recognition culture grounded in real performance data.
This seamless workflow ensures your Client Success Representatives feel valued for delivering an outstanding customer experience, while creating visibility for their hard work across your organization.
Outcomes Delivered
- Automatically map Qualtrics survey responses to Awardco and send them as external recognitions.
- Customize messages, add points, and approve recognitions before they post to the team feed.
- Set survey trigger conditions (i.e 4/5+)
Category Tags
The Awardco integration with Qualtrics seamlessly connects survey feedback with employee recognition. Use the data collected in Qualtrics to highlight positive customer satisfaction and reward high-performing team members—all within the Awardco platform.
Start Recognizing What Matters
This integration transforms customer satisfaction into a powerful engagement tool for your team. With Awardco and Qualtrics, you can connect business outcomes to employee performance and inspire your team to keep achieving more.
Easy Approval for Speed to Reward
Enabling this integration allows employees to quickly and effectively receive recognition as it happens. Approving recognitions for employees is as simple as a couple of clicks.
What You Get
- Reward employees with Awardco points for high customer satisfaction scores (CSAT)
- Automatically turn CSAT text into a recognition
- Display positive customer reviews for your organization to celebrate
Solution Details
This integration is free for Awardco customers that take advantage of the Awardco External Recognition feature.
Any Qualtrics support issues can be directed to https://www.qualtrics.com/support/ 24 hours a day, 7 days a week. For Awardco help, reach out to your Awardco Client Success Manager. If you don’t have a dedicated Awardco Client Success Manager, you can reach out to Awardco’s Technical Customer Success Manager team at tcsm@awardco.com.
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