Patient Experience Software_
Healthcare and patient experience management
Collect feedback before, during, and post care to get a 360° view of the patient experience and take action to improve care, safety, retention, and grow your brand.
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health companies
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Patient feedback visibility_
Connect the dots across
every touchpoint
Install listening posts at every stage in the patient journey, from finding a provider, to receiving care, and post-care follow-up. Gather feedback across 120+ different channels, and see all your feedback on a single platform.
Patient satisfaction survey_
Take the right action across
the patient journey
From improving your digital services and patient communications to designing new ways to access healthcare, you’ll see the actions that will have the biggest impact on patient satisfaction, loyalty and health outcomes so you know where to focus your improvements.
Multiple touchpoints_
Combine patient experience
and CAHPS
Combine patient experience
and CAHPS
Qualtrics is CAHPS certified, so you’ll see all your patient feedback in one place alongside your existing CAHPS surveys for a complete view of the experience.
Ready to see the XM platform in action?
Ready to see the XM platform in action?
USER REVIEWS_
Loved by analysts.
Adored by customers.
Loved by analysts.
Adored by customers.
Our leaders don’t just look at numbers anymore. We look at what the patients are telling us, and we’re seeing that patients will tell us what we need to do to improve.
Brandi Jaco
Director of Patient Experience, Trinity Clinic
CHRISTUS Health
How we are driving growth_
Optimize your patient experience
Optimize your patient experience
In likelihood
to recommend
Prioritizing critical issues
impeding patient satisfaction
Prioritizing critical issues
impeding patient satisfaction
Points
of NPS
Acting on the voice
of its patients
Acting on the voice
of its patients
Book a personalized demo
Book a personalized demo