The leading platform
for improving digital
employee experience
With Qualtrics, you can design and improve the digital employee experience for a more engaged, productive and thriving culture. Our digital employee experience platform increases employee productivity and technology satisfaction through continual listening. The platform will help you enable a work-from-anywhere policy, optimize IT operations and services, maximize ROI of digital transformations.
The world’s best brands trust Qualtrics
to power their employee experience programs
The digital workplace has impacts on well-being, job satisfaction, and culture
Adapting investments to support work from anywhere requires continuous experience insights — so technology leaders can deliver empowering, connected, and collaborative experiences to the workforce.
Outcomes we deliver:
- Increase workforce productivity and technology satisfaction through continual employee experience management
- Ensure employees are fully enabled with the products, services and experiences they need — whether they’re remote, in the office, or on the frontline
- Deliver successful projects and maximize the ROI of digital transformations to improve end-user adoption
- Empower employees to better serve your customers
Optimize every digital workplace experience
Invest with confidence in designing and improving your digital employee experience. Get in the moment feedback on your employee technology experience. Understand how your investments impact satisfaction, collaboration and enablement. Quickly identify gaps and take action on new end-user requirements and needs.
See how our digital employee
experience solution works
Empowering the digital workplace experience
starts with the XM platform
360-view of every technology experience
Hear every employee’s voice through our always-on listening program that integrates with every employee channel. Capture it all in the XM directory for a record of every employee’s digital employee experience.
Remove data silos
Maximize your impact with data across experience and operational sources all in one software platform. Our AI-powered analytics and pre-programed and configurable dashboards give you real-time feedback into the digital workplace experience.
Act at scale
Take action and enable a culture of productivity that integrates into the established flow of work. Use no or low-code data to integrate into platforms and systems you already use. Set up triggers and workflows that alert the right teams with recommended actions, scaling across your entire digital employee experience and organization.
Futureproof your digital employee experience
- Meet and exceed employee experience expectations with experience analysis and closed-loop actioning for every product and service
- Automatically close loops across all service actions, from help desks to online chat
- Empower service managers with real-time
insights to take action and remove gaps for
internal stakeholders - Identify opportunities to improve resourcing, satisfaction and productivity across your
digital employee experience
- Improve the experience for internal services and support, chatbot services, intranet knowledge base and more
Loved by analysts. Adored by customers.
EmployeeXM has been named by Forrester as a leader. And our customers are pretty happy too…
