XM Knowledge Base
Improving patient satisfaction by delivering exceptional patient experiences
Research shows that delivering an exceptional patient experience is a better predictor of patient satisfaction than patients’ health outcomes. With Qualtrics, you get a complete view of the patient across the continuum of care to better understand which touchpoints drive patient satisfaction. Providers and staff can take action by bringing together data sources for a real-time view of the patient experience.
In this brief product demo, you will learn how to
- Integrate with EMR systems, like Epic and Cerner, to deliver a more personalized care experience at scale Streamline HCAHPS benchmarking and regulatory requirements to save time and focus on the moments that matter to your patients Increase patient loyalty by knowing what patient touchpoints drive business outcomes, like patient satisfaction Decrease costs by improving patient journeys and activating your care teams to take the right decisions
Webinar_
Improving patient satisfaction by delivering exceptional patient experiences
Research shows that delivering an exceptional patient experience is a better predictor of patient satisfaction than patients’ health outcomes. With Qualtrics, you get a complete view of the patient across the continuum of care to better understand which touchpoints drive patient satisfaction. Providers and staff can take action by bringing together data sources for a real-time view of the patient experience.
Featuring
Katie Bell
Sales Engineer
I have been with Qualtrics for a little over a year, and love the fact that I get to strategize daily with clients on how organizations can take feedback from employees and customers, and turn it into action that improves experiences. I am based out of Fort Worth, Texas, and I would say my current state of living is trying to constantly organize chaos! Having two little ones that are 3 and 18 months is rough, but I wouldn’t have it any other way. When I’m not working or chasing after the kids, you can find me doing a puzzle, playing the piano, or daydreaming about where I want to travel.
I have been with Qualtrics for a little over a year, and love the fact that I get to strategize daily with clients on how organizations can take feedback from employees and customers, and turn it into action that improves experiences. I am based out of Fort Worth, Texas, and I would say my current state of living is trying to constantly organize chaos! Having two little ones that are 3 and 18 months is rough, but I wouldn’t have it any other way. When I’m not working or chasing after the kids, you can find me doing a puzzle, playing the piano, or daydreaming about where I want to travel.
RELATED CONTENT_
Explore More Resources
eBook_
2024 CONSUMER TRENDS REPORT
eBook_
3 steps to turn CX insights into business impact
Analyst Reports_