

From insights to impact: A practical guide for CX teams
From insights to impact: A practical guide for CX teams
Many CX teams today struggle to show the value of their programs. Back by popular demand, Topher and Elizabeth return to share actionable ways to go from insights to quantified, defensible business impact.
Learn more about X4 and get access to all X4 2025 On Demand content here.
Featuring
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Topher Mitchell // Principal, Value Experience, Qualtrics
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Elizabeth Erkenbrack, PhD // RVP XM Strategy, Qualtrics
From insights to impact: A practical guide for CX teams
From insights to impact: A practical guide for CX teams
Many CX teams today struggle to show the value of their programs. Back by popular demand, Topher and Elizabeth return to share actionable ways to go from insights to quantified, defensible business impact.
Learn more about X4 and get access to all X4 2025 On Demand content here.