Webinar
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Experience Management in the Agentic Era
Experience Management in the Agentic Era
On-Demand
|
1 hour
Agentic AI is revolutionizing the way we deliver experiences. Businesses face unique opportunities and risks as they consider how to best apply Agentic AI capabilities.
Hear from Gurdeep Pall, President of AI Strategy at Qualtrics, and Rowan Curran, Senior Analyst at Forrester, as they discuss the trends and predictions associated with adopting Agentic AI in experience design in this digital live event.
After the main webinar, join breakout sessions where experts dive into how Agentic AI impacts other essential parts of your business:
+ Omnichannel: The road to Agentic AI starts here — Featuring Leonie Brown and Isabelle Zdatny — Effectively integrating AI into your current customer experience strategy can be tricky to navigate. In this session our experts discuss the critical role of establishing a solid foundation through omnichannel strategies before advancing to Agentic AI.
+ Walking the line: HR’s Dual role in the AI Revolution — Featuring Benjamin Granger and Matthew Evans — Your organization, employees and customers are simultaneously excited and frightened by the fast-pace of AI disruption. In this session, you’ll learn the best principles to determine which employee experiences are ripe for AI automation and augmentation, as well as those experiences that require a human touch.
+ The future of Market Research: Leveraging AI and synthetic responses — Featuring Ali Henriques — As with all knowledge workers, the rise of AI is introducing incredible opportunity when applied appropriately (including ethical considerations). In this session, we'll discuss the incredibly rise of synthetic responses, particularly how they enhance survey accuracy and efficiency.
Join us to get a look at
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The challenges, impact, and the potential behind Agentic AI
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- How to transform interactions and experiences within an enterprise
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- How Agentic AI can transform your experience programs, as well as your market research efforts
Watch now
Webinar
_
Experience Management in the Agentic Era
Experience Management in the Agentic Era
On-Demand
|
1 hour
Agentic AI is revolutionizing the way we deliver experiences. Businesses face unique opportunities and risks as they consider how to best apply Agentic AI capabilities.
Hear from Gurdeep Pall, President of AI Strategy at Qualtrics, and Rowan Curran, Senior Analyst at Forrester, as they discuss the trends and predictions associated with adopting Agentic AI in experience design in this digital live event.
After the main webinar, join breakout sessions where experts dive into how Agentic AI impacts other essential parts of your business:
+ Omnichannel: The road to Agentic AI starts here — Featuring Leonie Brown and Isabelle Zdatny — Effectively integrating AI into your current customer experience strategy can be tricky to navigate. In this session our experts discuss the critical role of establishing a solid foundation through omnichannel strategies before advancing to Agentic AI.
+ Walking the line: HR’s Dual role in the AI Revolution — Featuring Benjamin Granger and Matthew Evans — Your organization, employees and customers are simultaneously excited and frightened by the fast-pace of AI disruption. In this session, you’ll learn the best principles to determine which employee experiences are ripe for AI automation and augmentation, as well as those experiences that require a human touch.
+ The future of Market Research: Leveraging AI and synthetic responses — Featuring Ali Henriques — As with all knowledge workers, the rise of AI is introducing incredible opportunity when applied appropriately (including ethical considerations). In this session, we'll discuss the incredibly rise of synthetic responses, particularly how they enhance survey accuracy and efficiency.
