VIRTUAL CHAMPAGNE TASTING EVENT
Executive virtual champagne tasting and discussion
March 23 / 4 PM CT
Please join us on Wednesday, March 23rd for a virtual champagne tasting and discussion with the goal of bringing together executive peers from the top Fortune 500 companies within the US.
In addition to the tasting, we’ll hear from our product experts on elevating your XM program with omnichannel analytics followed by a discussion from Blue Cross Blue Shield of Minnesota on modernizing the member experience with CX measurements.
Upon completion of registration, you will receive a confirmation email with a survey link where you will be asked to submit your preferred mailing address. Please complete this survey no later than Wednesday, March 9th in order to receive your champagne and cheese.
AGENDA
4:00 PM CDT – Welcome remarks
4:05 PM CDT – From surveys to conversations: Elevate your XM program with omnichannel analytics
4:30 PM CDT – How Blue Cross Blue Shield of Minnesota is modernizing the member experience with CX measurements
5:00 PM CDT – Champagne and cheese tasting
Thank you for your interest. This is a limited capacity event and registration is currently full.
Featuring
Ryan Murphy
Product Manager, Qualtrics
Ryan is a product manager for QualtricsXM Discover, where her not-so-inner linguistics nerd can run free. When she’s not immersed in Intelligent Scoring use cases or brainstorming the future of NLU workspaces with her team, she can be found testing new recipes, exploring Brooklyn on her bike, or training for marathons and triathlons.
Charlie Dettloff
Voice of the Customer Program Manager, Customer Experience, Blue Cross Blue Shield Minnesota
Charlie Dettloff is a native of the Twin Cities and graduated from Luther College and has a Masters of International Management from the University of St. Thomas. He is passionate about transforming disparate data to insights, storytelling and jumpstarting customer-centric analytics practices. While starting his career with Chiquita Brands International, Charlie has built analytics capabilities across an array of industries including marketing research, business travel, aerospace and health insurance.