XM Knowledge Base
Webinar_
Creating fantastic journeys
On-Demand | 45min
From purchasing tickets, to exiting the parking lot after the show, we’ll peek behind the curtain to hear how Cirque du Soleil uses customer feedback from across the journey to make every moment magical.
This session happened live at the 2024 X4 Summit in Salt Lake City, Utah on May 1-3, where leaders from the world’s leading brands shared how they are using experience management to make business more human. Learn more about X4 and stay up to date on details for the 2025 summit here.
Featuring
- Mandia Moïse // CRM & Customer Experience Manager, Cirque du Soleil
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Creating fantastic journeys
On-Demand | 45min
From purchasing tickets, to exiting the parking lot after the show, we’ll peek behind the curtain to hear how Cirque du Soleil uses customer feedback from across the journey to make every moment magical. This session happened live at the 2024 X4 Summit in Salt Lake City, Utah on May 1-3, where leaders from the world’s leading brands shared how they are using experience management to make business more human. Learn more about X4 and stay up to date on details for the 2025 summit here.
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