XM Knowledge Base
Crafting holistic
student experiences
On-Demand | 1hr
Schools and students often view “success” through very different lenses. While academic leaders tend to focus heavily on graduation rates or school rankings, students typically take a more holistic view of their whole experience: Course quality, campus culture, and the social scene, to name a few. That gap in perception is holding institutions back from adapting to evolving student expectations.
Savvy institutions are taking a page from the business world’s playbook and using technology to put “customer experience” (CX) at the center of all they do—or in the case of education, student experience at the center of all they do. With a Student Experience Program, you can gain a clearer picture of where your institution stands today and set it on a path to meet students’ ever-changing needs.
Watch this webinar
to learn
- Student Experience Management: What it is and why it’s crucial
- Building and Implementing: The five stages of maturity and supporting technology
- Success Stories and Assessment: Real-world examples and tools to evaluate your where your institution currently stands in Experience Management (XM)
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Crafting holistic
student experiences
On-Demand | 1hr
Featuring
Dan Wheatley
Principal Solution Engineer
Dan Wheatley, a Principal Solution Engineer at Qualtrics, has over a decade of experience in experience management and SaaS solutions, collaborating with clients to design innovative strategies and scalable solutions.
Dan Wheatley, a Principal Solution Engineer at Qualtrics, has over a decade of experience in experience management and SaaS solutions, collaborating with clients to design innovative strategies and scalable solutions.
Joshua Sine
Vice President of Education Strategy
Joshua Sine, Vice President of Education Strategy at Qualtrics, leads initiatives to improve educational experiences using innovative technology and data-driven insights. With 15 years of experience, he combines academic understanding with planning.
Joshua Sine, Vice President of Education Strategy at Qualtrics, leads initiatives to improve educational experiences using innovative technology and data-driven insights. With 15 years of experience, he combines academic understanding with planning.
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