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The world’s most successful companies use XM to fill experience gaps.

Why is XM important?

Uncover and deliver what customers and employees want next––breakthrough experiences that shift markets, define brands, establish cultures, and attract new customers.

Continuously evaluate each product, service, process, or system – and make real-time changes to ensure that your offerings not only stay highly competitive, but delight and disrupt.

80 % der CEOs glauben, dass sie eine ausgezeichnete Erfahrung bieten; 8 % ihrer Kunden stimmen dem zu