XM Knowledge Base
QUALTRICS EXPERIENCE MANAGEMENT SOFTWARE
Deliver exceptional customer, product, brand and employee experiences on the #1 XM platform
Qualtrics is the platform that the world’s most iconic companies use to close experience gaps and deliver breakthrough results. The XM Platform makes it simple for any organisation to collect, understand, and take action on experience data (X-data)—the beliefs, emotions and sentiments of customers and employees.
See how you can deliver experiences your customers and employees want – book a free demo today
11,000+ brands and the top 100 business schools have switched to Qualtrics
How the XM Platform works
COLLECT experience data from customers and employees at every meaningful touchpoint
ANALYSE and understand why things are happening and what to do about it
AUTOMATE ACTIONS that drive improvement across customer, employee, product and brand experiences.
Why Qualtrics?
ALL YOUR DATA IN ONE PLACE
Connect all your data with APIs with Salesforce, Tableau, Marketo, Google Analytics, Adobe Analytics and more.
BEST-IN-CLASS SECURITY
With secure data centres, access control, cloud infrastructure, high-end firewalls and network security, all your data is safe and available for your eyes only.
ADVANCED FEATURES MADE SIMPLE
In just a few clicks, view your data on customisable drag-and-drop dashboards, powered by some of the most advanced analytics on the planet.
ACCESS AND UPLOAD DATA FROM ANYWHERE
With a cloud infrastructure, you can access and upload data wherever your customers are. With redundant data storage and 99.7% uptime since 2010, you’ll always have access.
Loved by analysts. Trusted by customers
G2 CROWD LEADER 2020
TRUSTRADIUS TOP RATED 2020
FORRESTER WAVE LEADER 2020
