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Panel discussion with YOOX Net-a-Porter, Belron and Burberry
On-Demand | 30 Minutes
Hear how YOOX Net-a-Porter, Belron and Burberry are using audience insights to design customer experiences that foster loyalty and drive business-wide improvements.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
Featuring
- Katrina Olivier // Global Head of Consumer Research, YOOX Net-A-Porter Group
- Jamie Carter // Voice of the Customer Manager, Belron
- Joe Norton // Senior Manager, Global Retail Excellence, Burberry
- Leonie Brown // Principal Product Scientist, CX, Qualtrics
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Panel discussion with YOOX Net-a-Porter, Belron and Burberry
On-Demand | 30 Minutes
Hear how YOOX Net-a-Porter, Belron and Burberry are using audience insights to design customer experiences that foster loyalty and drive business-wide improvements.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
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