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A path to growth: Learn the lessons of upside-down management
On-Demand | 15 Minutes
Hear from CEO of Timpson Group and Best-selling author of the Happy Index, James Timpson at X4 London, on how investing in your employees through ‘upside-down management’ not only makes for happy staff and happy customers, but drives transformative business results, too.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
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- James Timpson // CEO, Timpson Group
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A path to growth: Learn the lessons of upside-down management
On-Demand | 15 Minutes
Hear from CEO of Timpson Group and Best-selling author of the Happy Index, James Timpson at X4 London, on how investing in your employees through ‘upside-down management’ not only makes for happy staff and happy customers, but drives transformative business results, too.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
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