XM Knowledge Base
Using experience to become
the insurer of choice around
the world
On-Demand | 15 Minutes
In a highly competitive and regulated industry, great customer experience is Allianz Commercial’s differentiator. Find out how continuous listening and action management plays a key role, helping Allianz Commercial to focus and improve on what matters most to their customers.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
Featuring
- Ekaterina Mamonova // Global Lead, Marketing & Customer Experience, Allianz Commercial
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Using experience to become
the insurer of choice around
the world
On-Demand | 15 Minutes
In a highly competitive and regulated industry, great customer experience is Allianz Commercial’s differentiator. Find out how continuous listening and action management plays a key role, helping Allianz Commercial to focus and improve on what matters most to their customers.
This content was released at X4 London 2024, where leaders from the world’s leading brands shared how they are using experience management to make business more human.
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