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In this paper,
Spotlight Paper: The AI-infused employee experience
AI-infused employee experience is enhancing the link – and business value – to customer experience. As this technology spreads throughout organisations, engaged and motivated employees strengthen the links in the customer success chain, leading to improved business outcomes.
In a world of fast-paced change and fiercer competition, developing a nimble, future-ready operational model will be critical. The trifecta of AI, employee experience, and customer experience holds the key for future-proof organisations.
In this paper,
you’ll learn
- How AI and employee experience are teaming up to create nimble, change responsive organisations
- The importance of an AI-enhanced employee and customer experience link
- The essential components of a future-ready operational model
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