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Qualtrics Named a Leader for Customer Feedback Management
To provide great service, companies need to be involved in every interaction with their customers, no matter where or how it happens. A deep understanding of customer feedback, combined with powerful tools for real-time responses, allows businesses to take actionable steps to enhance customer satisfaction.
We are honoured to announce that Qualtrics has been recognised as a Leader in The Forrester Wave: Customer Feedback Management Solutions, Q4 2024 Report (CFM), highlighting our strong global presence, innovative product enhancements, and commitment to self-service capabilities.
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- An in-depth look at the top providers of customer feedback management platforms
- Qualtrics’ capabilities that solidify our position as leaders in the CFM landscape
- Our distinctive strategy highlighted by our GenAI roadmap
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