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Session airs November 26, 2022 | 8:00 AM AEDT

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Session 2 | [Customer Experience] Product keynote

New innovation to win every touchpoint

Harish Agarwal Head of Customer Experience Strategy Southeast Asia / Qualtrics

Learn how the latest technologies and AI can embed new customer-centric operating models across the organisation. Helping you listen across broader channels, better surface customer frictions, and empower your teams (from the frontline to the back office) to act on the things that matter, in the moment.

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