Employee retention software

Stop employee attrition in its tracks

Connect the dots between attrition trends and employee experience. Our retention analytics tool learns why people leave and shows where things need to change so you can create retention strategies that’ll keep your top talent happy.

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Infographic illustrating key strategies for improving employee retention

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Today's reality

Losing top talent

Organisations continue to lose top talent to competitors, leading to ongoing cycles of hiring and training that drain resources

Underperforming onboarding processes

New hires often feel lost and unsupported during their crucial first weeks, resulting in early turnover and disengagement.

Limited ability to measure impact

Outdated or fragmented systems complicate the ability to assess the long-term effects of talent strategies on employee retention and engagement.

With Qualtrics Retention Analytics you can

  1. Easily identify employee segments experiencing higher attrition rates compared to the rest of the organisation, and uncover statistically significant drivers of attrition using pre-built analysis, dashboards, and guided setup
  2. Connect EX measures to business outcomes, enabling proactive development of retention strategies to improve intent to stay and prevent future turnover.
  3. Simulate flight risk scenarios to assess potential business impacts, such as attrition rates and costs, and determine critical engagement attributes and demographics to reduce attrition
  4. Uncover key drivers of unwanted employee attrition, directly addressing factors that impact the bottom line and enhance retention strategies
  5. Identify at-risk employee groups and experience gaps for stayers versus leavers to implement effective retention and engagement initiatives
  6. Reduce quick quits by understanding onboarding experience gaps and taking data-driven action to enhance onboarding processes, thereby decreasing early tenure turnover costs.
Understand attrition

Analyse employee attrition with deep insights

What’s the difference between a leaver and a lifer? Automatically garner insights from engagement scores, demographic data, onboarding and exit surveys – and understand the root causes of employee attrition. 

  • Seamlessly connect data sources to Qualtrics, and access actionable insights in no time at all
  • Filter capabilities to drill deeper into certain employee populations or demographics, such as office location, employee level, or even their generation, to create deeper, personalised action plans
Infographic showing analytics related to employee retention and turnover
Key insights based on retention and engagement.
Anticipate churn

Identify at-risk employees before they leave

Anticipate attrition before it happens, with employee segment analysis designed to make it easy to flag at-risk employees and groups – with no-nonsense dashboards and analysis that get straight to the point.

  • See drivers of attrition in a purpose-built dashboard. With direct correlations between different engagement metrics and attrition levels, you can take targeted action to increase retention.
  • Visualise the data in different ways to make insights easier to glean, including variances of turnover with engagement drivers, stayers vs. leavers, demographic pulls, and employee segments

Ebook

Employee lifecycle feedback: Understanding the moments that matter most to your employees

Learn how to get started with a lifecycle approach to employee experience that uses employee feedback at key stages in their journey with the organisation to understand, and improve, the moments that matter most.

Happy employee during her break.
Attrition simulation data analysis chart displaying turnover rates and factors
Forecast business impact

See the future, fix the now

Simulate flight-risk scenarios to understand the business impact of employee churn, then use what you learn to fine-tune your retention strategy – and avert potential staffing challenges.

  • Explore different scenarios in a pre-built dashboard, and see how your actions will impact your programme
  • Explore different scenarios with the built-in attrition simulator and see how your actions can impact retention rate

How we are driving growth

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Our listening survey allowed associates to tell us what was working and what wasn’t. It also helped us to gauge the impact world events, such as lockdown orders, testing and more, were having on our associates and facilities.

Rodney McMullen
Chairman and CEO

500k

Employees providing regular feedback

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We’re much more proactive. We are able to use data to inform decisions on everything from promotions to how we roll out benefits, and perks programs.

Eric DiCenzo-Crotallo
Director of Talent, Learning, and Development

30%

Increase in retention

Integrate seamlessly with the systems you already use

Upgrade your programs with flexible, scalable plans

Employee Retention Analytics FAQs

What is meant by employee retention?

Employee retention refers to the ability of an organisation to keep its employees and reduce turnover rates. It involves creating a positive work environment, offering competitive compensation, providing opportunities for professional development, and fostering strong relationships between employees and management. High employee retention is beneficial for businesses as it reduces recruitment costs, maintains institutional knowledge, and enhances overall morale and productivity within the workforce. Effective retention strategies aim to engage and motivate employees to stay long-term.

What is a good employee retention rate?

A good employee retention rate typically ranges between 85% and 90% annually. Rates vary by industry, with some sectors, like technology, seeing lower averages due to high turnover. Ultimately, a higher retention rate indicates employee satisfaction and effective management practices within an organisation.

What is Employee Retention Analytics?

Employee Retention Analytics is a tool designed to help organisations monitor, improve, and manage employee retention rates by analysing attrition data and employee feedback, and implementing strategies to enhance employee satisfaction and engagement.

Why is employee retention important for organisations?

High employee retention is critical as it reduces turnover costs, retains organisational knowledge, fosters a stable and motivated workforce, and contributes positively to workplace culture and productivity.

What does Qualtrics Employee Retention Analytics offer?

The Qualtrics employee retention solution enables organisations to understand and manage employee turnover effectively. By providing a comprehensive platform for gathering and analysing employee feedback, organisations can identify the key factors contributing to attrition. This solution helps HR teams implement proactive strategies to enhance retention and drive employee engagement. It combines HR analytics, predictive insights, and customisable surveys, enabling organisations to make informed decisions that create a positive employee experience.

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