Qualtrics Net Promoter Score Software
Measure, analyse and improve Net Promoter Score® (NPS) across your organisation with Qualtrics NPS software.
Trusted by over 18,000 of the world’s leading brands
and 99 of the top 100 business schools
The top rated net promoter score (NPS®) software
The crowd has spoken. Qualtrics is proud to be the XM pioneer and NPS® software category leader in the top right quadrant on the #1 independent software review site.
Read unbiased reviews from real customers and compare for yourself.
Measure, analyse, and improve NPS® across your organisation
Measure NPS® at every touchpoint
Move beyond legacy customer feedback collection and start conversations with customers wherever they are through apps, websites, email, SMS, chatbots and many more.
Predict what customers will do next
Identify at-risk customers using churn data and experience data to step in and improve the experience with prediction modelling powered by Qualtrics iQ.
Embed CX throughout your organisation
Activate your organisation by embedding CX into your employees’ daily routines and the tools and processes they already use so that everyone can effectively interact with and take action on customer insights. .
With Qualtrics Net Promoter® Score software you can:
- Segment customers by loyalty
- Identify unsatisfied and at-risk customers
- Optimise around a single customer metric
- Benchmark against industry and competitor scores
- Uncover customer loyalty drivers
- Monitor improvements in products, services and across the entire customer journey
Loved by analysts. Adored by customers.
CustomerXM has been named by Gartner as a leader in Customer Experience software. And our customers are pretty happy too…
