XM Knowledge Base
Listening in Disruption
Our latest series, Listening in Disruption, has been carefully curated to empower HR and Senior Leaders with the tools and frameworks they need to employ a culture of action that bolsters the impact on employee engagement, retention, productivity and bottom line business results in an evolving world of work.
Hosted by:
Lauren Huntington, Head of Solutions Asia, Qualtrics
Steve Bennetts, Head of Growth & Strategy Employee Experience APJ, Qualtrics
EPISODE ONE
Empower your managers in an ever-evolving world of work
Your managers play a pivotal role in the employee experience and influence almost every key driver of employee engagement. In an ever-evolving world of work where employees are expected to do more with less, how can HR empower managers to proactively intervene with data-driven decisions in the moments that matter? In this session, our Employee Experience experts will share practical tools and frameworks that organisations can leverage to empower managers to feel engaged in the workplace, and be driven to create a culture of action that closes critical experiences gaps in times of change.
GUEST:
- Ben Granger, PhD, XMP
Chief Workplace Psychologist and Head of EX Advisory Services, Qualtrics
EPISODE TWO
Five ways to modernise employee experience management
In a time of ongoing change, HR practitioners may be wondering – what’s happening in organisations that are successfully transitioning from traditional employee listening, towards modern Employee Experience Management? What are some simple, but effective practice innovations that drive enterprise-wide transformation? Join our Employee Experience experts who will share a helpful framework and practical tips on how to rip up the traditional playbook of employee listening, and deliver impactful programs that holistically connect with employee journeys through continuous listening and actionable intelligence.
GUEST:
- Dr Cecelia Herbert PsyD., XMP
Principal Catalyst, Qualtrics XM Institute
