XM Knowledge Base
Trust, talent & technology: Navigating the future of work
Wednesday, Nov 27 | 2:00 PM AEDT | 11:00 AM SGT & HKD | 4:00 PM NZDT | 1 hour 15 minutes
In this webinar,
you'll learn
- How to rethink challenges and move forward - plus more guidance from Dan Heath
- Unique challenges and opportunities in cultivating employee relationships in 2025 based on research
- The rise of trust - explore the observable leadership behaviours and organisational processes that affect trust
- How to navigate employee expectations on AI adoption and opportunities for HR leaders
- Live Q&A with experts to uncover the most impactful levers that can drive meaningful change and elevate employee performance
Webinar_
Trust, talent & technology: Navigating the future of work
Wednesday, Nov 27 | 2:00 PM AEDT | 11:00 AM SGT & HKD | 4:00 PM NZDT | 1 hour 15 minutes
In an era marked by rapid change and evolving workplace dynamics, our 2025 Employee Experience Trends report sheds light on business-critical issues that affect HR leaders today: declining employee trust in leadership, changing sentiment on AI, and the complexities of the modern employee journey. Join our organisational psychologist and HR strategy experts as we decode the latest employee expectations that will impact your 2025 EX strategies. And be inspired by #1 bestselling author, Dan Heath, as he arms you with practical frameworks to overcome stagnation and drive impactful, wide-scale change. Walk away with concrete steps to unlock team potential, improve engagement and drive retention in 2025.
Featuring
Dr. Cecelia Herbert, PsyD, XMP
Principal Behavioural Scientist, XM Institute
Cecelia has over two decades of experience as a practitioner, academic, and consultant. After leading employee engagement and DEI at Google, she joined Qualtrics in 2019 to lead Employee Experience Advisory Services in Asia Pacific.
Cecelia has over two decades of experience as a practitioner, academic, and consultant. After leading employee engagement and DEI at Google, she joined Qualtrics in 2019 to lead Employee Experience Advisory Services in Asia Pacific.
Dr. Antonio Pangallo, Ph.D.
Principal XM Scientist
Dr. Antonio helps clients enhance employee experience programs. He was a Principal Psychologist in the UK and a Lecturer at City, University of London. Antonio holds a Ph.D. in Psychology and is a registered psychologist in Australia and the UK.
Dr. Antonio helps clients enhance employee experience programs. He was a Principal Psychologist in the UK and a Lecturer at City, University of London. Antonio holds a Ph.D. in Psychology and is a registered psychologist in Australia and the UK.
Dan Heath
#1 New York Times Bestselling Author and Speaker
Dan Heath is the #1 New York Times bestselling author (or co-author) of five beloved business books: Switch, Made to Stick, Decisive, The Power of Moments, and Upstream. His books have sold over 4 million copies worldwide.
Dan Heath is the #1 New York Times bestselling author (or co-author) of five beloved business books: Switch, Made to Stick, Decisive, The Power of Moments, and Upstream. His books have sold over 4 million copies worldwide.
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2025 Global Experience Trends Hub
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Forrester report: How to ready your workforce for AI
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