Webinar
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Reshaping experiences in the Agentic AI era featuring Forrester
Reshaping experiences in the Agentic AI era featuring Forrester
On-Demand
|
95 minutes
Agentic AI is revolutionising how organisations design and deliver products, services, and experiences. With the ability to bridge disparate workflows and foster autonomous decision-making and actions, organisations can better connect every customer touchpoint and enable faster, insight-driven decision-making.
Join guest speaker Rowan Curran (Senior Analyst, Forrester) and Gurdeep Pall (President - AI Strategy) to learn the trends and predictions on Agentic AI in experience design. And unleash its power to drive growth, foster customer loyalty, and improve insight quality.
Designed for CX, Market Research and Marketing leaders, there will be two breakout sessions to dive deeper into practical considerations for adopting Agentic AI:
- + (From 30 mins onwards) Omnichannel: The road to Agentic AI starts here - Agentic AI has the potential to deliver personalised customer experiences at scale whilst lowering your cost to serve. But getting there requires first having a solid omnichannel CX foundation in place. Learn how you can connect every customer touchpoint and the pathways towards Agentic AI.
- + (From 1 hour onwards) The future of Market Research: Agentic AI and synthetic responses - The rise of AI and specifically synthetic responses are revolutionising market research by providing cost-effective realistic insights into consumer behaviours. In this session, we’ll discuss how Agentic AI generates relevant, context-aware insights, to enable faster and more accurate decision-making.
Join this webinar to learn
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The potential, challenges, and risks of Agentic AI for experience design
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Trends and predictions from Forrester on how Agentic AI will be used and implemented, plus the risks to be aware of
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Practical steps you can take today to establish a strong foundation and the pathway towards Agentic AI - be it for Customer Experience, Employee Experience, or Market Research
Watch now
Webinar
_
Reshaping experiences in the Agentic AI era featuring Forrester
Reshaping experiences in the Agentic AI era featuring Forrester
On-Demand
|
95 minutes
Agentic AI is revolutionising how organisations design and deliver products, services, and experiences. With the ability to bridge disparate workflows and foster autonomous decision-making and actions, organisations can better connect every customer touchpoint and enable faster, insight-driven decision-making.
Join guest speaker Rowan Curran (Senior Analyst, Forrester) and Gurdeep Pall (President - AI Strategy) to learn the trends and predictions on Agentic AI in experience design. And unleash its power to drive growth, foster customer loyalty, and improve insight quality.
Designed for CX, Market Research and Marketing leaders, there will be two breakout sessions to dive deeper into practical considerations for adopting Agentic AI:
- + (From 30 mins onwards) Omnichannel: The road to Agentic AI starts here - Agentic AI has the potential to deliver personalised customer experiences at scale whilst lowering your cost to serve. But getting there requires first having a solid omnichannel CX foundation in place. Learn how you can connect every customer touchpoint and the pathways towards Agentic AI.
- + (From 1 hour onwards) The future of Market Research: Agentic AI and synthetic responses - The rise of AI and specifically synthetic responses are revolutionising market research by providing cost-effective realistic insights into consumer behaviours. In this session, we’ll discuss how Agentic AI generates relevant, context-aware insights, to enable faster and more accurate decision-making.
