Higher Education Experience Management

Transform student journeys at every step

Transform feedback into actionable insights that drive student retention and success. Equip faculty and staff to tackle issues proactively, ensuring nothing stands in the way of student achievement. Create personalized, impactful experiences at scale that resonate with every learner, employee, and alum.

Request a demo

By providing this information, you agree that we may process your personal data in accordance with our Privacy Statement.
Students walking to class together

Today's reality—sound familiar?

Icon of checklist on desktop screen

Declining enrollment

Higher education enrollment has seen a significant decline in recent years, driven by declining birth rates, rising costs, and changing perceptions of value.

Icon of globe with location pins

Market
changes

As the student body becomes increasingly diverse, the current market demands personalized, digital experiences both in and outside the classroom. Yet many schools struggle due to data silos and reactive strategies that fail to address friction points in real-time.

Icon of a person

Staff
attrition

With 40% of higher education employees considering leaving their positions due to burnout and unmet expectations, HR teams find themselves stretched thin with tight budgets and limited staff.

Trusted by
over 1,200
higher education
partners

Solutions to your biggest higher ed challenges

Group of students walking on campus together

Transform every student interaction into an opportunity for success. Unify data across your touchpoints, from web to social to calls, creating a complete view of the student journey to spot opportunities and risks. Turn insights into immediate action, routing critical information to staff and triggering personalized support when it matters most.

Browse our solutions

Results that speak for themselves

Gradient Quote image

We felt like we had the right services in place. [The next step] was really to make sure the experience was matching and connecting them with that infrastructure and those services.

Whitnie Powell
Assistant VP, Enrollment Management and Student Services

17.3%

year-over-year undergraduate enrollment increase

01 Indiana University Online

Safe, secure, and certified for the education industry

Keep your data safe and secure on the enterprise-grade Qualtrics platform, and have complete trust with tight privacy, monitoring, and data access controls.

 

We’re FedRAMP certified, so you can rest assured the XM Platform gives you all the tools you need to manage FERPA compliance.

Learn More
Public sector certification logos: HIPAA, Information Security Management System, FedRAMP, GDPR, and HITRUST compliant
Related Content
_

Explore more education resources

eBook_

2025 Global Consumer Trends Report

eBook_

2025 Global Employee Experience Trends

eBook_

2025 Global Market Research Trends Report

Ready to see how Qualtrics can improve experiences at your institution?