ebook_
The XM playbook for leading
The XM playbook for leading
through uncertainty
Let’s face it—we’re heading into uncertain times where customers, employees, and brands will have to navigate a combination of inflation, geopolitical unrest, and the lingering effects of COVID-19. There are several responses that you can expect to see, including:
- Increased anxiety as human beings generally prefer clarity in their future
- Tightened planning horizons as leaders focus on near-term obstacles
- More frequent adjustments as underlying assumptions are regularly shifting
In this ebook you’ll learn:
- The three essential ingredients for leading through uncertainty
- How to make decisions that appropriately balance short- and long-term business needs
- How to respond to ongoing shifts in how employees and customers are feeling
Thank you
Your download will begin shortly, if it doesn't click here.
RELATED CONTENT_
Explore More Resources
eBook_
2024 CONSUMER TRENDS REPORT
eBook_
2024 Employee Experience Trends Report
eBook_