XM Knowledge Base
Guide
How to put the foundations in place for a successful XM rollout
A holistic Experience Management program empowers technology companies to listen, understand, and act on all stakeholder feedback to design, build, and deliver breakthrough experiences.
In this guide you’ll learn:
- Apply the ADEAMS framework for successful technology change management
- Establish a vision that will enable organizational goals and get executive buy-in from the start
- Implement the technology, enable the people, and manage the change through experience transformations