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Qualtrics Named a Leader for Customer Feedback Management

To provide great service, companies need to be involved in every interaction with their customers, no matter where or how it happens. A deep understanding of customer feedback, combined with powerful tools for real-time responses, allows businesses to take actionable steps to enhance customer satisfaction.

We are honored to announce that Qualtrics has been recognized as a Leader in The Forrester Wave: Customer Feedback Management Solutions, Q4 2024 Report (CFM), highlighting our strong global presence, innovative product enhancements, and commitment to self-service capabilities.

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  • An in-depth look at the top providers of customer feedback management platforms
  • Qualtrics’ capabilities that solidify our position as leaders in the CFM landscape
  • Our distinctive strategy highlighted by our GenAI roadmap

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