XM Knowledge Base
Your guide to designing a world-class employee experience program
It’s time to rip up your existing employee experience playbook. Hybrid work, global events, and the rise of AI have reshaped people’s outlook on their jobs and priorities. Only a modern listening program will clue you in to those shifting priorities and offer you the right insights to design an employee experience that puts your people first.
Our new EX25 methodology provides you with the modern framework you need to measure and improve the holistic employee experience – and drive better top- and bottom-line results.
In this guide,
you'll learn
- Why organizations must go beyond measuring engagement to modernize their EX programs
- How to holistically understand EX – and where to focus to drive impact – without adding more complexity
- 4 steps for taking action and creating change from employee feedback
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