Qualtrics leads the way in Experience Management—one of the fastest-growing tech categories. As a Product Specialist, you will be at the forefront of this global movement.
We are the frontline team that helps our customers have extraordinary experiences with the Qualtrics product. As a product specialist, you'll:
+ Use your analytical and problem solving skills to respond to technical support needs via phone, email, or chat.
+ Work with customers ranging from grad students to Chief Marketing Officers
+ Help companies from tiny startups to the Fortune 500 across all industries build solutions to achieve their business goals
+ Lead out on projects that impact the whole organization and collaborate with teams across Qualtrics to find innovative solutions for both our customers and our internal processes.
+ Constantly learn and adapt as our products and technologies change.
Trust on our teams runs deep and every interaction with our customers is unscripted and authentic.
Product Specialists have a direct impact on the customer experience and ultimately our bottom line.
Product Specialists solve complex and unique problems every day and grow personally and professionally as a result. They develop technical skills, become a customer facing pro, and get a behind the scenes look at how a large, international SaaS company operates and scales.
The majority of our Product Specialists pivot into a different role within the company, through our internal mobility program.
We consistently receive stellar rankings for customer support on the web's premier software review site, G2 Crowd.
It's all there - get behind the scenes
as a Qualtrics Life Insider.