Employee Experience (EX) Management Articles & Resources

Diversity Equity & Inclusion

Your guide to diversity, equity and inclusion (DEI) in the workplace

Foster a culture of belonging at your organization with these actionable steps to building and supporting a diverse, equitable, and inclusive workforce.
19 min read

AI and EX

How to use AI (Artificial Intelligence) in HR

Human resources is one industry that’s experiencing huge change with the expansion of cognitive computing - artificial intelligence, machine learning and generative AI. Here’s how this technology can support your HR team with your recruitment and administrative tasks.
17 min read

Employee Engagement

Employee engagement at work: definition and guide

In this guide, you'll find everything you need to know about employee engagement. We will give you all the tools and information you need to understand employee engagement in your organization and identify actions you need to take to inspire employees and, ultimately, deliver company success.
24 min read

Employee Development

How employee development & growth improves engagement

22 min read

Company Culture

Company culture: beyond the water cooler

Company culture matters. It sustains employee engagement, which delivers a great customer experience, which makes a successful business. But what is a strong company culture and how can you achieve it?
19 min read

Employee Experience

Your ultimate guide to employee experience

For an organization to master employee experience (EX), it must listen to its people at each stage of the employee lifecycle and create personalized experiences. Dive deeper into EX with our strategic ultimate guide.
32 min read

Performance Management

What is employee performance management?

Performance management shouldn’t be a one-way process or an outdated annual review. When done properly, it’s the keystone of good people management. Performance, responsibilities, learning and development, and business objectives are discussed in a safe and supportive environment.
17 min read

Candidate Experience

Candidate experience: Definition & best practice guide

From crafting a job ad to exchanging interview feedback, find out how to give your employment candidates a great first impression and a positive experience, whether or not they take the job.
15 min read

Employee Feedback

Employee feedback examples: how to give and receive it

Take charge of your employee feedback with our examples of formal, informal, and constructive techniques, and tips for successful employee discussions. Here’s our ultimate guide to employee feedback and making the most of this essential process.
30 min read

Employee Wellbeing

Employee health and wellbeing at work

Employee wellbeing is an essential element of employee experience, especially in challenging times. You need to put an employee wellbeing strategy at the heart of your organization if you want to boost engagement, attraction and retention - and business results as well.
19 min read

Employee Retention

Employee turnover: Causes, cost and how to prevent it

When employees leave your company, it can be a big blow to the organization’s overall productivity, morale, and finances. You want to keep your good people for as long as you can. This is why it’s crucial for human resources management to put effective retention strategies in place right from the very beginning.
23 min read

Employee Lifecycle

Employee lifecycle: A 7 stage model for EX success

The world’s best employers use employee lifecycle programs to support their employee experience. What are they, why are there now seven stages, and how can you measure feedback at every touchpoint that matters?
10 min read

Employee Recognition

The complete guide to employee recognition

Of course your people want good pay and benefits, but they also want to feel appreciated for their work and valued for their skills and talent. Find out more about employee recognition, as well as how to do it...
19 min read

Digital EX

A beginner’s guide to designing the digital employee experience

A digital employee experience is not just how employees experience workplace technology, but also the way the IT department works with employees. Is yours a two-way street? This guide can help you get started.
8 min read

Employee Pulse

The complete guide to employee pulse surveys

Pulse surveys are becoming increasingly popular for employee feedback. Most people understand that they are shorter and more frequent than an annual engagement survey, but there is still confusion about what the term ‘pulse survey’ means, exactly.
11 min read

360 Feedback

Your ultimate guide to 360-degree feedback

360-degree feedback, is a way for managers to get a fuller picture of someone’s strengths and weaknesses. Instead of a two-way conversation, where the manager reviews the employee, this helps widen the lens and reduce manager bias.
15 min read