XM Knowledge Base
New innovations for the XM Platform showcased at X4 2024
At X4® 2024, we got the opportunity to connect with Experience Management leaders from around the world to listen, share ideas, and break down how organizations can deliver human-like experiences tha...
By Rachad Davis
X4 2024: Reimagining human experiences with AI
Day 2 of X4® 2024 followed up on a dynamic opening day and included Qualtrics’ President of Product and Services, Brad Anderson, NBA Hall of Famer Dwyane Wade, New York Times best-selling author Mo...
By Rachad Davis
X4 2024: Humanized Intelligence
The first day of X4® 2024 saw thousands of XM leaders come together to experience inspirational keynotes, practical breakout sessions from the world’s biggest brands, and new innovations launched ...
By Rachad Davis
A better way to measure and improve patient access
In healthcare, every interaction matters. Listening across multiple points in the patient journey allows organizations to understand how moments from scheduling to post-appointment impact the holistic...
By Maggie Gentry, Olivia Schwartz
The ultimate guide to X4 Summit: Your guide to an unforgettable experience
It’s back! The greatest gathering of Experience Management professionals on the planet returns for 2024 - bigger, better and more memorable than ever. As you start planning your trip, here’s our g...
By Qualtrics
3 key ways AI can help drive human-centered government
Integrating Artificial Intelligence (AI) may seem counterintuitive to a “human-centered” strategy, but future-focused leaders have figured out how to leverage AI to design human-centered governmen...
By Hannah Burn, Rishi Vajpeyi
Qualtrics named a Voice of the Customer (VoC) Leader in IDC MarketScape report
The IDC MarketScape noted, “Qualtrics has been an industry pioneer and an innovator in the structured customer listening market and has grown significantly to offer full services across the listen, ...
By Qualtrics
Qualtrics Customer Success Hub: Taking digital self-service to the next level
The digital era has revolutionized consumer and brand interaction, placing the spotlight on the customer's digital experience. Their journey with a brand online is no longer simply transactional - it'...
By Natalie Maxwell
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