XM Knowledge Base
How IT executives can shape the future of employee experience
IT has long been a key component of employee experience. Since the pandemic, it’s taken center stage with IT executives driving job enablement and productivity through world-class technology experie...
By Catherine Thurtle
6 steps to mapping the employee journey at your organization
Close employee experience gaps by mapping your people’s journey with your organization. In order to master employee experience, you must listen to your people at each stage of their journey with ...
By Amanda Wowk
Building resilience in healthcare workers
Healthcare professionals are under pressure like never before. What can leaders and their teams do to strengthen their personal and professional resilience, during and beyond the coronavirus pandemic?...
By Sarah Fisher
How socioeconomics is impacting your workforce: What every leader should know
History has shown that in uncertain times, social and economic factors impact the workforce at high levels. As personal and professional begin to overlap for most employees — these outside factors w...
By Qualtrics
Employee evaluation forms explained (with free survey template)
Ready to formalize and standardize your employee performance management process? Use our tips to build and customize an employee evaluation form that works for the company's performance management pro...
By Amanda Wowk
10 strategies for developing a strong leader
While some character traits indicate an inclination toward leadership capability, it is still a skill, and skills must be developed in order to unleash their true power. I didn’t wake up one morn...
By John Rampton
Welcome-from-home: HR’s guide to onboarding employees remotely
Demystify the remote onboarding process with these tips – and make your employee experience memorable from day one. As many talent acquisition teams (and hiring managers) around the world have pi...
By Amanda Wowk
What is employee net promoter score (eNPS) and how can it be used to improve employee engagement?
What is eNPS? How does it work? Is it an accurate way to measure how your employees feel about your company, and how can it be used to boost employee engagement? What is eNPS? eNPS – aka employee ...
By Jack Davies
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