XM Knowledge Base
Report: Here’s how the pandemic changed the future of work
The world is in the middle of an experience transformation. For all the difficult and devastating consequences of the pandemic, it has also taught us that a new and better way of working is possibl...
By Liesl Nielsen
How to avoid common pitfalls in your DEI strategy
Embedding DEI across the organization drives better outcomes for all. But too often, DEI initiatives become siloed without creating impact. Here’s how to stay on track and create lasting change. ...
By Farren Roper, Fayruz Kirtzman, Mark Royal
How to build belonging at work: 21 must-read books
2021 is the year of belonging. Here are 21 must-read books on how to build it within your organization and encourage everyone to feel safe and supported so they can be their authentic selves. Our 2...
By Catherine Thurtle
9 ways to be a more effective manager
As a manager, your job is to help your people thrive. Here are our tips for effectively listening to your employees’ needs and turning those insights into action. Managers play a formative role i...
By Qualtrics
How to empower leaders to drive engagement
At the end of 2020, we asked 11,800 employees about their experiences at work in order to find out what matters most to them. We heard loud and clear: managers play a critical role in the employee exp...
By Yesenia Cancel
Airbnb DEI Chief on 9 ways to create a culture of belonging
Discover practical ways to foster a culture of belonging that makes your people feel included, safe, and engaged. How do you create a culture where all employees are not only invited to share their...
By Farren Roper
Business surveys - 16 free questionnaire templates you can download
Surveys can help with a whole range of business questions and challenges, from designing a new product to checking on employee engagement. Here’s a run-down of the power of the survey and which kind...
By Sarah Fisher
How we encourage belonging among employees: eCommerce fashion brand Myntra
The key drivers of employee engagement shifted significantly during 2020 – belonging and well-being are now at the top of the list. So how can your organization create a culture where these drivers ...
By Qualtrics
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