XM Knowledge Base
Qualtrics
Author Bio
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.
With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.
Articles attributed to Qualtrics
Tools, Timber, and Trust: Secrets behind Mitre 10's CX excellence
From gardening inspiration and DIY advice to thousands of quality tools under its roof - Mitre 10 New Zealand has always bet big on putting their customers’ needs first. How did it become New Zealan...
By Qualtrics
Seamless, simple, scalable: How bolttech is elevating insurance with better CX
Added travel insurance when you bought flight tickets recently? Purchased Samsung Care+ device protection when you upgraded to the latest Samsung Galaxy? Or perhaps you added loan protection with Home...
By Qualtrics
Psychological safety in the workplace
When employees feel safe to challenge the status quo, they bring new, innovative ideas to the table. But without psychological safety at work, your employees won’t speak up – and your organization...
By Qualtrics
Countries ranked by the percentage of the workforce who are women
Which nations around the world have the most women in the workforce? See how 180 countries rank for their percentages of female workers in this chart created by the Qualtrics team. The women in the...
By Qualtrics
Which brands have the most loyal customers?
Many companies will do anything they can to get insights into what compels customers to make their purchasing decisions. From analyzing customer behavior and market research to website analytics, lear...
By Qualtrics
Seats upright, trays stowed: Virgin Australia takes off with customer-led innovation
Virgin Australia had been a fierce competitor in the Australian aviation landscape for more than 20 years when the global pandemic rocked the world. Here’s how the airline doubled down on customer-c...
By Qualtrics
The diversity of the top 50 Fortune 500 CEOs over time
Corporate America is historically known for having a majority of white male CEOs, particularly Fortune 500 CEOs. While the corporate world still has a long way to go to be more inclusive, in recent ye...
By Qualtrics
IDC names Qualtrics a leader in employee experience
The results of IDC MarketScape: Worldwide Employee Experience 2023 Vendor Assessment are in, and Qualtrics have been named a ‘Leader’ in this year’s report. See why they named us a Leader and le...
By Qualtrics
How Rivian is revolutionizing the EV purchasing experience
Rivian is completely revolutionizing the electric vehicle (EV) market, and in the process, they’re also innovating on the experience of purchasing a new vehicle. Find out why they’re a Breakthroug...
By Qualtrics
The fresh insights people: Scaling research at Woolworths Group
With an average of over 20,000 products in each of its 1,250+ stores that sees 23 million visitors per week, there’s a lot the Woolworths Group wants to know to better serve their customers. Learn h...
By Qualtrics
Small tasks, big ambitions: How Airtasker designed a brand for global growth
Italian lessons? Chef for a birthday party? Kill a spider for you? Airtasker is known as THE platform to get anything done. At X4 on Tour Sydney, Angeline Lee (Vice President - Brand, Airtasker) revea...
By Qualtrics
Bank less, delight more: How Bankwest built an engine room for customer obsession
When a bank promises “less BS” - bank stuff, that is - you know that it’s got customers at the heart of the organisation. At the recent X4 on Tour Sydney event, Dr. Jarrad Dunning (Head of Marke...
By Qualtrics
HR and people teams trends in 2023
We asked almost 1,000 HR leaders to share their insights, experiences, challenges and priorities for the year ahead. Here’s what they had to say — and what HR trends organizations should focus on....
By Qualtrics
Sample size calculator
Sample size calculator Confidence Level: 90% 95% 99% Population Size: Margin of Error: 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% Ideal Sample Size: What proportion of the ta...
By Qualtrics
18 innovations on the XM Platform launching at X4 2023
At X4 2023, we got the opportunity to connect with Experience Management leaders from around the world to listen, share ideas, and to co-create the future of XM. We also got the opportunity to lift...
By Qualtrics
