XM Knowledge Base
Qualtrics
Author Bio
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.
With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.
Articles attributed to Qualtrics
Navigating PII, PHI, HIPAA and COVID Workforce Vaccination & Testing Requirements
With the new executive mandate enforcing COVID-19 workforce vaccination and testing requirements for many businesses across the US, how can you ensure compliance while also navigating PHI, PII, and HI...
By Qualtrics
Boost productivity with the new Google Workspace Integration
The Qualtrics and Google Workspace integration enable customers to automatically send calendar invites, import data and easily run the analysis with a seamless connection between Qualtrics and Google ...
By Qualtrics
7 ways to support your people’s mental health
To celebrate World Mental Health Day on October 10, we've teamed up with Mind Share Partners and ServiceNow to uncover the mental health challenges employees are facing and how to better help them... ...
By Qualtrics
A people-first approach to vaccine mandates: 4 lessons from Tulsa County
The Tulsa Health Department in Oklahoma has historically relied on phone calls and manual, paper-based processes to track and contain communicable diseases for its 650,000 county residents. But when C...
By Qualtrics
Top Executives Expect to Spend More to Meet Rising Customer and Employee Demands
In the midst of the pandemic and ongoing labor shortage, C-Suite executives say customers and employees will become more demanding in the coming months, and spending will increase around technology, h...
By Qualtrics
From Disney to doctors: The uncommon path of a patient experience leader
The notion of consumer-driven healthcare can be a hot-button issue for many in the industry. While some healthcare providers are hesitant to see patients as consumers, the reality is that patients are...
By Qualtrics
EX25: The next generation of employee engagement
Employee surveys have been in use since the 1970s when they focused on gauging people’s satisfaction with things like pay rate, schedule, and office space. As the decades passed, companies began to ...
By Qualtrics
How to use patient surveys to improve your healthcare service
Patient surveys are a key driver for enhancing the patient experience and meeting regulatory requirements around patient satisfaction. Find out what patient surveys you can use across the patient jour...
By Qualtrics
Introducing Brand Impact Simulator
Redefine how consumers see your brand In the digital-first world of today, consumers have more purchasing options than ever. From ordering groceries to booking flights, there’s now a plethora of wa...
By Qualtrics
Expert tips: How to retain talent during ‘The Great Resignation’
Increase employee retention at your organization with these six strategies from HR experts. Watch full ‘The Great Resignation’ webinar now According to the U.S. Department of Labor, job open...
By Qualtrics
How one of Asia’s leading communications technology companies is rethinking the employee experience
Steve Bennetts, EX Solutions & Strategy Like every organization across the world right now, Singtel - one of Asia’s leading communications technology companies - in designing new wo...
By Qualtrics
Back to school study: Parents weigh in on the right balance between quality education and safety
Parents are sending their kids back to school for the second time during a global pandemic, but back to school does not mean back to normal. As Delta variant cases surge, especially among children, a ...
By Qualtrics
5 soft skills managers need to lead hybrid teams
Managers play a major role in employees' engagement and likelihood to stay. As organizations look to design a new way of working, these are the skills managers need to lead in a hybrid work environmen...
By Qualtrics
Quest Diagnostics: Empowering patients through experiences and information
Patients have more choice than ever before – in everything from their doctors to the type of lab work they get. To secure customer loyalty – and elevate the care journey – healthcare organizatio...
By Qualtrics
How to host inclusive meetings
Hybrid and remote work has accelerated the need for inclusive meetings where employees, no matter where they are, feel welcome to contribute their ideas. Get started designing inclusive meetings wit...
By Qualtrics
