XM Knowledge Base
Qualtrics
Author Bio
Qualtrics, the leader and creator of the experience management category, is a cloud-native software platform that empowers organizations to deliver exceptional experiences and build deep relationships with their customers and employees.
With insights from Qualtrics, organizations can identify and resolve the greatest friction points in their business, retain and engage top talent, and bring the right products and services to market. Nearly 20,000 organizations around the world use Qualtrics’ advanced AI to listen, understand, and take action. Qualtrics uses its vast universe of experience data to form the largest database of human sentiment in the world. Qualtrics is co-headquartered in Provo, Utah and Seattle.
Articles attributed to Qualtrics
Achieving Equity and Enhancing Quality of Life in Healthcare
Steven Issa, Former Chief Digital Officer of the Australian Digital Health Agency joined Will Hudson, Vice President, Public Healthcare and Phill Bland, Global Government Advisor at a Qualtrics Health...
By Qualtrics
Qualtrics named a Leader in Forrester Customer Journey Orchestration Platforms Wave
The Forrester WaveTM: Customer Journey Orchestration Platforms, Q2 2024 has been published, and we’re proud to reveal that Qualtrics has been named a Leader among top vendors in the CJO market! I...
By Qualtrics
Must-read customer experience books for 2024
It’s that time again – we’ve published our 2024 reading (and listening) round-up for CX professionals looking to refresh their expertise and prime their thinking for the year ahead. Developin...
By Qualtrics
X4 2024 Customer Experience Showcase: Strengthening the power of human connection
From automating repetitive tasks to acting on signals of frustration from your online customers, AI capabilities permeate every part of our CX platform, strengthening the power of human connection. ...
By Qualtrics
X4 2024 Employee Experience Showcase: Powering the future of work with AI
This year’s X4® revealed how a synergy of people science strategy and next-generation AI tools can take data and insights further, faster. Here’s how our tools are delivering powerful EX gains ev...
By Qualtrics
X4 2024 Strategy & Research Showcase: Introducing the future of insights generation
At X4® 2024, we showcased how Qualtrics AI® enables teams to quickly summarize, analyze, and elevate qualitative and quantitative data, transforming the way research is done and amplifying business ...
By Qualtrics
The ultimate guide to X4 Summit: Your guide to an unforgettable experience
It’s back! The greatest gathering of Experience Management professionals on the planet returns for 2024 - bigger, better and more memorable than ever. As you start planning your trip, here’s our g...
By Qualtrics
Qualtrics Launches Simplified Pricing and Packaging with New AI-Powered Suites
New, flexible pricing and packaging will help organizations deliver better customer experiences, empower managers and teams, and take their strategic research to the next level. Three new suites wi...
By Qualtrics
The 50 companies with the best customer service
With over 33 million businesses in America alone, consumers have plenty of options in where to take their business. Offering the best customer service is a surefire way to make your company stand out ...
By Qualtrics
A timeline of the gender pay gap in the United States
Is the gender pay gap real? Although the pay gap has gotten slightly better over the past several decades, the gender pay gap is real, and past legislation has only done so much to minimize it. The Eq...
By Qualtrics
Qualtrics again named a Leader in 2024 Gartner® Magic Quadrant™ for Voice of the Customer report
The Gartner® Magic Quadrant™ for Voice of the Customer (VoC) 2024 report has been published, and we’re proud to reveal that Qualtrics has been named a Leader in the VoC market once again. In t...
By Qualtrics
Qualtrics named a Voice of the Customer (VoC) Leader in IDC MarketScape report
The IDC MarketScape noted, “Qualtrics has been an industry pioneer and an innovator in the structured customer listening market and has grown significantly to offer full services across the listen, ...
By Qualtrics
New Qualtrics-Epic Collaboration Supports More Empathetic, Personalized Care
Qualtrics experience data can now be embedded into electronic health records through Epic Qualtrics has entered into a new collaboration with Epic to embed patient experience data from Qualtrics d...
By Qualtrics
Tools, Timber, and Trust: Secrets behind Mitre 10's CX excellence
From gardening inspiration and DIY advice to thousands of quality tools under its roof - Mitre 10 New Zealand has always bet big on putting their customers’ needs first. How did it become New Zealan...
By Qualtrics
Seamless, simple, scalable: How bolttech is elevating insurance with better CX
Added travel insurance when you bought flight tickets recently? Purchased Samsung Care+ device protection when you upgraded to the latest Samsung Galaxy? Or perhaps you added loan protection with Home...
By Qualtrics
