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Patty Riskind

Author Bio

Patty is Head of Global Healthcare for Qualtrics. Patty brings 30+ years of tech, data, and analytics experience helping healthcare organizations improve their strategy, marketing, patient/physician experience, and quality efforts.

Articles attributed to Patty Riskind

How to connect the entire patient experience using EMR integrations

Continually design and improve the patient experience by hearing every voice along their journey with you. Understand their needs, pet peeves, and problems, while pinpointing opportunities to close ga...

By Patty Riskind

Why digital transformation for healthcare isn’t about technology

Digital transformation in healthcare is the integration of digital technology into all aspects of how a healthcare business interacts with patients, healthcare providers, and regulators. The results a...

By Patty Riskind

Featured Posts

X4 2024 Customer Experience Showcase: Strengthening the power of human connection

From automating repetitive tasks to acting on signals of frustration from your online customers, AI capabilities permeate every part of our CX platform, strengthening the power of human connection. ...

By Qualtrics

X4 2024 Employee Experience Showcase: Powering the future of work with AI

This year’s X4® revealed how a synergy of people science strategy and next-generation AI tools can take data and insights further, faster. Here’s how our tools are delivering powerful EX gains ev...

By Qualtrics

X4 2024 Strategy & Research Showcase: Introducing the future of insights generation

At X4® 2024, we showcased how Qualtrics AI® enables teams to quickly summarize, analyze, and elevate qualitative and quantitative data, transforming the way research is done and amplifying business ...

By Qualtrics

New innovations for the XM Platform showcased at X4 2024

At X4® 2024, we got the opportunity to connect with Experience Management leaders from around the world to listen, share ideas, and break down how organizations can deliver human-like experiences tha...

By Rachad Davis