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Kortney Osborne is a contributor to the Qualtrics blog.
Whether you’re a full-time events manager, or you were put in charge of your company’s networking luncheon, collecting feedback is a critical part of event planning and executing a successful eve...
By Kortney Osborne
Recently established and authorized by Congress, the Department of Government Efficiency (DOGE) is advocating for pivotal reforms aimed at enhancing the effectiveness and efficiency of federal operati...
By Sydney Heimbrock
As the world rapidly evolves, so does the landscape of customer and employee experience. Consumers have less money in their pockets and there’s been a continual decline in customer feedback. Employe...
By Rachad Davis
Discover how the Government Service Delivery Improvement Act of 2025 (GSDIA) sets a new standard for accountability and service quality in the Federal government. This groundbreaking legislation, shap...
Decades of initiatives to improve federal employee performance have missed the simple answer: Listening works. Every new Presidential Administration comes into government vowing to fix deeply bro...
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